Overview
Location: Ottawa, Canada. Thales is a company in aerospace, transportation, defence, security and space, delivering innovative solutions through collaboration. The Ottawa office is a long-standing technology hub. This role is Hybrid (in Ottawa, with some remote work).
Position: Junior Technical Publications Specialist. The successful candidate will support the preparation, revision, and delivery of supportability engineering tasks and technical documentation. Responsibilities include maintaining Canadian Forces Technical Orders (CFTOs), reviewing OEM manuals and specifications, and assisting in developing maintenance and support documentation to ensure accuracy, consistency, and compliance with National Defence standards. The role requires regular interaction with Thales engineering, procurement, service delivery personnel, Technical Authorities, and ship staff to gather information, validate updates, and ensure technical accuracy.
Key Areas of Responsibility
- Collect, organize, and analyze technical data in support of Product and Logistics Support Analysis (LSA) activities, including Reliability, Maintainability, and Failure Analysis. Review vendor documentation and OEM manuals to identify maintenance and support requirements.
- Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, Instructions, and Performance Tests, as well as Spare Parts Lists and Provisioning Technical Data for new equipment or modifications to existing ship systems.
- Support the management and organization of data within LSAR tools and the Maximo maintenance management system. Collaborate with engineering, procurement, and service delivery personnel, Technical Authorities, and ship staff to validate updates and resolve maintenance or documentation queries.
- Maintain and revise existing CFTOs, incorporating updates from OEM manuals, specifications, and preventive maintenance routines. Create, review, and process Document Change Requests; assist in preparing Change Packages to reflect the latest system/equipment configuration.
- Proofread, edit, and standardize technical documentation for grammar, clarity, and consistency. Ensure all technical data and publications are accurate and aligned with National Defence standards.
- Collaborate with Configuration Management to ensure documentation is accurate, accessible, and compliant with policies and standards.
Minimum Qualifications
- Engineering degree or Technologist diploma in mechanical, electrical, electronic, industrial, reliability, or naval engineering.
- Strong technical writing, proofreading, and editing skills with attention to grammar and clarity.
- Proficiency with Microsoft Office applications.
- Ability to collaborate with engineering, procurement, service delivery personnel, Technical Authorities, and ship staff.
Preferred Qualifications
- Familiarity with Maximo or other maintenance management systems.
- Exposure to Logistics Support Analysis software such as OmegaPS, Reliasoft, Eagle ELT, SLIC2B, Relex, or Analyzer.
- Background in naval systems and equipment. Experience supporting an operational military asset.
- Knowledge of Canadian Forces Technical Orders (CFTOs) and government-adopted technical publications.
- Knowledge of S1000D specification and IETM format. Understanding of configuration management processes and technical documentation standards.
Special Position Requirements
- Schedule: 40 hours per week.
- Physical Environment: Hybrid position – mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour).
- Travel: Occasional domestic travel may be required to support the ships.
What We Offer
- Extensive benefits program for all full-time employees working 24 or more hours per week and eligible dependents, including:
- Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
- Retirement Savings Plans (RRSP, DCPP, TFSA) with company contribution and a match to a DCPP, with no vesting period.
- Company paid holidays, vacation days, and paid sick leave.
- Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
- Employee discounts on home, auto, and gym membership.
Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. We provide accommodations in all parts of the interview process. Applicants who require accommodation are asked to advise accordingly upon invitation for an interview. All accommodation information will be treated as confidential and used only to provide an accessible candidate experience.
This position requires direct or indirect access to hardware, software or technical information controlled under export controls and security programs. All applicants must be eligible or able to obtain appropriate authorization and security clearances as applicable.