French Customer Service Representative | Relocate to Greece

Next Job Abroad; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Free online Greek courses

Healthcare benefits

Performance-based bonuses

Paid relocation package

Résumé du poste

Next Job Abroad is looking for a French Customer Service Representative to join their top-tier outsourcing partner in Athens. You will assist customers with various inquiries while enjoying a vibrant living experience in Greece. The role requires fluency in French and B2 level English, along with strong empathy to provide reliable service. The company offers a comprehensive relocation package, training programs, and growth opportunities. Employees benefit from healthcare, performance bonuses, and language courses.

Qualifications

• Valid EU Passport or National ID required.
• Strong understanding of digital tools and software.
• Genuine desire to assist and solve customer issues.

Responsabilités

• Assist customers via phone, email, or chat.
• Understand customer needs with empathy.
• Participate in industry-leading training.

Connaissances

Empathy

Patience

Fluency in French (C1)

English (B2)

Tech Savvy

Description du poste

French Customer Service Representative - The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world's leading outsourcing partners at their state‑of‑the‑art hub in Athens, Greece.

This isn't just a job; it's an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

• Sun && Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island‑hopping across the Aegean
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle
• Modern Workspace: Work in a Great Place to Work certified environment featuring onsite cafeterias, relaxation zones, and organized social events

Your Role

• Solve & Support: Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information
• Listen & Engage: Use your empathy and active listening skills to understand customer needs and provide tailored solutions
• Learn & Grow: Participate in industry‑leading training programs designed to sharpen your communication and technical skills

Requirements

• Be considered for this role and the relocation support, candidates must meet the following criteria:
• Work Authorization: Must hold a valid EU Passport or EU National ID card (EU Citizenship is required due to local labor regulations)
• Language Mastery: Fluency in French (Native or C1 level)
• English Skills: A B2 level of English is required for internal training and communication
• Tech Savvy: Comfortable navigating digital tools and multitasking across different software platforms
• Soft Skills: Strong empathy, patience, and a genuine desire to help people

Benefits

• Language Learning: Master the local tongue with free online Greek courses provided to all employees
• Health & Lifestyle: Access comprehensive healthcare benefits and exclusive employee discounts at local shops and services
• Professional Growth: Hit the ground running with full paid training delivered by our team of certified instructors
• Relocation: Travel with ease thanks to a paid flight, airport transfer, and initial hotel accommodation
• Extra Earnings: Enjoy performance-based bonuses and a total of 14 salaries per year (including holiday bonuses)