IT Support Technician

Challenge Yourself and Impact the Future!

Element Solutions Inc (NYSE: ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer’s manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, consumer packaging, and offshore energy.

Customers of our businesses use our innovation as a competitive advantage, relying on us to help them navigate in fast-paced, high-growth markets. For example, in-car technology, from infotainment to driver assistance, is accelerating the pace of new product development and changing the competitive playing field for automotive manufacturers. With a long-standing presence in automotive markets and a deep market expertise in electronics, we sit at the intersection of this fast-growing market.

We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues, and other stakeholders to drive financial performance and create a rewarding work environment.

Who are we looking for?

We now have an opportunity for an IT support technician to join our team in Neyron (01, France). In this role, you will be responsible for supporting and enhancing the current IT infrastructure, applications, and communications, primarily for the Neyron site, but also serving other sites in the region as required.

What will you be doing?

You will be responsible for continuation of day-to-day operations and work closely with the helpdesk, global infrastructure application, and program management teams to resolve issues and implement future enhancements on supported sites.

The role includes ticket handling, desktop support, WAN, LAN, telecom, servers, storage, network infrastructure (switches, routers, etc.), desktop support, virtualization, security updates and patching. Helping to support local application delivery platforms including barcoding, MES, LIMS or other local systems.

Who are You?

• 2+ years Desktop/Network support work experience
• Degree or equivalent, or relevant current IT Certifications
• Understanding of business processes
• Fluent French Language is essential
• Italian is a plus
• Windows desktop and server experience required.
• Productivity Tool experience – Microsoft Office

We understand that not all candidates may meet the requirements listed above. If you believe you have the skills and experience necessary to excel in this role, we encourage to apply.

What competencies will you need?

To be successful in this role, you will need to be an effective communicator with strong written and verbal skills to present information in a logical and articulate manner, appropriated for the audience. In addition, you will:

• Be team-oriented
• Have the ability to explain complex technical information clearly to non-IT users
• Have analytical and problem-solving skills
• Be self-starter with demonstrated initiative and hands-on approach
• Have strong drive with the ability to make things happen. Comfortable in a dynamic environment
• Have the desire to learn systems and improve processes
• Change Management - Understand and recognize the need for change; respond positively to new situations
• Be self-motivated, have energy and drive, be self-aware, deal with challenges and take ownership of continuous individual development
• Hold self and/or others accountable for accomplishing work commitments and deliverables. Set high standards of performance for self and/or others

This position requires moving of computer equipment and peripherals. Cabling work in some confined or elevated spaces. Occasional travel to other locations.

We are we Offering...

As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme.

Health insurance covered at 65%

Working hours 38h30 per week + RTT

At Elements Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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