IT Support & Infrastructure Intern (H1/2027)

Quandela; Massy; Hybrid; EUR 13,000 - 16,000; Part time

Benefits offered by this job

Swile Card

Transportation subsidy 50%

Remote work possible

Internship allowance 1,200–1,400 EUR

Job summary

Quandela, a quantum computing company in Massy, is offering an IT Internship within the IT team. You will support internal users, help prepare workstations, and contribute to ongoing IT projects.

The role emphasizes hands-on learning, documentation, and collaboration in a fast-growing deeptech environment, with potential for remote work and a monthly internship allowance.

Qualifications

• Pursuing a degree in IT, systems administration, networking, or technical support.
• Strong interest in IT and computer science with hands-on experience outside studies is a plus.
• Able to work in a fast-growing international environment and collaborate across teams.

Responsibilities

• Provide first-line IT support to internal users for hardware, software, access, and peripheral issues.
• Assist with workstation deployment, onboarding/offboarding, and asset management.
• Participate in small IT projects, process standardization, and simple automation tasks.
• Create or update technical documentation and user guides.

Skills

Windows support

Networking basics

Documentation

French language

Ticketing system

Education

Pursuing IT-related degree

Tools

IT asset management tools

Job description

About Quandela

Quandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company’s unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors.

Description of the Team/Project

You will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation.

This internship is a hands‑on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations.

Your Key Responsibilities

User Support & Helpdesk

• Provide first-line support to internal users for hardware, software, access, and peripheral‑related issues
• Handle and follow up on support requests through the ticketing system or direct interaction
• Troubleshoot common workstation and user environment issues in a clear and structured way
• Escalate more complex incidents with proper diagnostics and relevant context

Workstation Deployment & IT Asset Management

• Support onboarding, offboarding, and internal moves
• Maintain accurate inventory records for hardware and software assets

Small IT Projects & Continuous Improvement

• Participate in small IT projects such as equipment rollouts, process standardization, and simple automation tasks
• Help improve internal support processes and operational efficiency
• Create or update technical documentation and user guides
• Suggest practical improvements to simplify support and strengthen reliability

Education & Background

• Currently pursuing a degree in IT, systems administration, networking, or technical support
• Looking for an internship with strong operational exposure and hands‑on learning
• A genuine interest in IT and computer science, demonstrated through personal projects or hands‑on experience outside of academic studies (e.g., building a PC, troubleshooting technical issues, or helping family and friends with IT‑related problems)

Technical Skills

• Good basic knowledge of Windows environments and workstation support
• Basic understanding of networking concepts such as IP, DNS, DHCP, VLANs, and Wi‑Fi
• Familiarity with standard IT tools and troubleshooting methods
• Initial exposure to scripting or automation is a plus

Soft Skills

• Strong service mindset and willingness to help users effectively
• Good organizational skills and attention to detail
• Ability to troubleshoot issues methodically and communicate clearly
• Eagerness to learn, adapt, and work in a collaborative environment
• Motivation, and a strong willingness to learn and succeed in the role

Languages

• Fluent in both written and spoken French, with a basic working knowledge of English

Benefits

• Swile Card (meal vouchers)
• 50% participation in transportation costs
• Possibility of remote work
• Internship Allowance between €1,200 and €1,400 per month
• 1,5 days off per month, cumulative

What we also offer

A challenging and innovative work environment at the heart of quantum computing.

A diverse and collaborative company culture.

Opportunities for professional growth and skill development.

At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.