IT Support Engineer {Remote}

JR France; Bourg-en-Bresse; À distance; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une entreprise leader dans les solutions de navigation GNSS recherche un Technical Support Engineer motivé. Vous fournirez un support technique aux partenaires et clients, constituant un atout majeur pour la croissance. Ce rôle exige une solide formation en géomatique et plusieurs années d'expérience dans le domaine.

Qualifications

• Bac +3/5 en Surveillance, Géomatique ou domaine connexe.
• Au moins 3 ans d'expérience en support technique ou formation.
• Maîtrise du français et anglais professionnel.

Responsabilités

• Fournir un support technique et une formation par divers moyens.
• Analyser et résoudre des problèmes de produits.
• Supporter les ventes en tant que consultant technique.

Connaissances

Support technique

Formation

Analyse de problèmes

Communication

Formation

Bachelor ou Master en Surveying, Geomatics, GNSS

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

CHC Navigation | CHCNAV

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

5948984400262725632327674

Job Views:

2

Posted:

18.06.2025

Expiry Date:

02.08.2025

col-wide

Job Description:

CHC Navigation (CHCNAV) is a global leader in innovative GNSS navigation and positioning solutions, serving sectors such as land and aerial surveying, GNSS surveying, 3D data collection, precision agriculture, unmanned navigation, robotics, and real-time GNSS infrastructure. Since 2018, our US subsidiary has been a key part of CHCNAV’s international strategy, driving initiatives to expand our global presence.

We are seeking a highly motivated, results-driven Technical Support Engineer to join our team. You will lead processes and tools to provide exceptional support to CHCNAV partners, distributors, and clients, enhancing trust and long-term business growth. Your role includes serving as a technical authority, resolving inquiries, providing on-site support, and ensuring successful onboarding of new partners.

Responsibilities include:

• Providing technical support and training via email, phone, web conference, and in person.
• Analyzing and resolving product issues, including testing, troubleshooting, and bug identification.
• Supporting sales as a technical consultant for surveying projects.
• Developing and updating training materials.

Qualifications:

• Bachelor’s or master’s degree in Surveying, Geomatics, GNSS, or related field.
• At least 3 years of experience in customer service, technical support, or training in surveying, GNSS, LiDAR, unmanned surveying, GIS, or land surveying.
• Fluency in French and professional English skills (written and oral).
• Strong presentation and public speaking skills, including conducting training and demos.
• Willingness to travel to partner/customer locations, trade shows, and regional visits.

This role offers an opportunity to work in an international, results-oriented company where your skills can be fully utilized.