IT Support Engineer {FULLY REMOTE}

JR France; Montreuil; À distance; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading global navigation solutions provider is seeking a Technical Support Engineer for a fully remote role based in Montreuil-sous-Bois. This position involves delivering exceptional support and training to partners and clients, troubleshooting product issues, and providing technical expertise. Ideal candidates will exhibit a strong background in surveying or geomatics, with at least 3 years of related experience and fluency in both French and professional English.

Qualifications

• Minimum 3 years experience in customer service or technical support.
• Excellent presentation skills required.
• Willingness to travel.

Responsabilités

• Provide technical support and training through various channels.
• Analyze and resolve product issues.
• Support sales as a technical expert.
• Develop and update training materials.

Connaissances

Technical support

Customer service

Training

Fluency in French

Professional English

Public speaking

Formation

Bachelor's or master's in Surveying, Geomatics, GNSS

Description du poste

IT Support Engineer {FULLY REMOTE}, Montreuil-sous-Bois

Client:

CHC Navigation | CHCNAV

Location:

Montreuil-sous-Bois

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3154101708758450176327660

Job Views:

2

Posted:

18.06.2023

Expiry Date:

02.08.2023

Job Description:

CHC Navigation (CHCNAV) is a global leader in innovative GNSS navigation and positioning solutions, serving sectors such as land and aerial surveying, GNSS surveying, 3D data collection, precision agriculture, unmanned navigation, robotics, and real-time GNSS infrastructure. Established in 2018, our US subsidiary supports CHCNAV’s international growth. We are seeking a motivated Technical Support Engineer to join our team. You will be responsible for delivering exceptional support to CHCNAV partners, distributors, and clients, strengthening trust and reliability. Your role will include addressing inquiries, resolving issues, providing on-site support for training and demos, and onboarding new partners. Responsibilities: - Provide technical support and training via email, phone, web, and in person. - Analyze and resolve product issues, including troubleshooting and bug reporting. - Support sales as a technical expert. - Develop and update training materials. Requirements: - Bachelor's or master's in Surveying, Geomatics, GNSS, or related field. - At least 3 years of experience in customer service, technical support, or training in related fields. - Fluency in French and professional English. - Excellent presentation and public speaking skills. - Willingness to travel as needed. Please note: If you do not hold a passport for this country, a work permit may be required. Applications should be made via the 'Apply now' button. Eurojobs.com is not responsible for external content.