IT Support Engineer {FULLY REMOTE}

JR France; Cannes; À distance; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A leading company in innovative GNSS navigation is seeking a Technical Support Engineer in Cannes. This role involves delivering exceptional support to partners and clients, providing training, troubleshooting, and fostering business growth in an international environment.

Qualifications

• At least 3 years of customer service or technical support experience in surveying or related fields.
• Ability to analyze problems and suggest improvements.
• Some travel involved for partner visits and trade shows.

Responsabilités

• Provide technical support and training via email, phone, web, and in person.
• Address inquiries and resolve issues for partners and clients.
• Support sales functions as a technical consultant for surveying.

Connaissances

Customer Service

Technical Support

Public Speaking

Fluency in French

Professional English

Formation

Bachelor's or Master's degree in Surveying, Geomatics, GNSS, or related fields

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

CHC Navigation | CHCNAV

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

3154101708758450176327681

Job Views:

2

Posted:

18.06.2025

Expiry Date:

02.08.2025

col-wide

Job Description:

CHC Navigation (CHCNAV) is a global leader in innovative GNSS navigation and positioning solutions, serving sectors including land and aerial surveying, GNSS surveying, 3D data collection, precision agriculture, unmanned navigation, robotics, and real-time GNSS infrastructure. Established in 2018, our US subsidiary plays a key role in our international strategy, driving initiatives that expand our global presence.

We are seeking a motivated Technical Support Engineer to join our team. You will lead processes and tools to deliver exceptional support to CHCNAV partners, distributors, and clients, enhancing trust and business growth. Your responsibilities include addressing inquiries, resolving issues, providing on-site support, and ensuring smooth onboarding of new partners.

You will provide technical support and training via email, phone, web, and in person, analyze problems, troubleshoot, identify bugs, and suggest improvements. Support sales functions as a technical consultant for surveying, and develop training materials.

Requirements include a Bachelor's or Master's degree in Surveying, Geomatics, GNSS, or related fields, with at least 3 years of customer service or technical support experience in surveying, GNSS, LiDAR, unmanned surveying, GIS, or land surveying. Fluency in French and professional English skills are mandatory. Presentation and public speaking skills are also required. Some travel is involved, including visits to partners, trade shows, and regional trips to support the team.

This role offers an opportunity to work in an international, results-oriented company where you can utilize your skills fully.