IT Specialist

@ Rigid Constructors; Maurice; Sur place; Confidentiel; Plein temps

Résumé du poste

A construction company located in France is seeking an Information Technology Specialist to provide Tier One and Two IT support. The ideal candidate will manage employee IT-related issues, configure devices, and ensure efficient use of information systems. Qualifications include a Bachelor's degree or equivalent experience in IT support. The position requires excellent problem-solving skills and the ability to work collaboratively. Interested candidates should apply by September 29, 2025.

Qualifications

• Bachelor's degree or minimum 4 years of experience in IT support.
• Experience in customer-oriented service environments.
• Ability to travel to support different locations.

Responsabilités

• Handle incoming employee IT issues/questions.
• Configure and maintain desktops, laptops, and mobile devices.
• Manage and troubleshoot network connectivity.

Connaissances

Problem analysis and solution

Critical thinking

Excellent communication skills

Time management

Collaboration and teamwork

Proficiency with Microsoft Office Suite

Formation

Bachelor's degree or 4 years of experience

Outils

Active Directory

Microsoft Exchange

IT ticketing systems

Description du poste

The Information Technology Specialist shall provide Tiers One and Two support for RIGID’s IT requests and resolve technology issues in an expedient manner. You will liaise with our third-party Information Technology partner to ensure our IT infrastructure is managed appropriately.

PRIMARY RESPONSIBILITIES

• Receive and handle incoming employee IT related issues, questions, or initiatives
• Set up, image, configure and maintain company desktops, laptops and mobile devices including conference room equipment.
• Assign company IT equipment and software based on position matrix
• Prioritize and provide support to executive leadership within the organization.
• Manage company iPad program (security, distribution, etc.)
• Help business operations utilize information systems to improve efficiency.
• Provide local and remote end-user support for all computer related applications.
• Configure, test and troubleshoot network connectivity for local and remote computers.
• Manage user account information and permissions (Active Directory / Exchange).
• Prioritize, respond to and update IT support tickets.
• Maintain, analyze, and repair hardware and software systems.
• Maintain and monitor IT inventory.
• Assist internal IT groups in support of the local IT infrastructure.
• Advocate, adhere to, and draft IT policies.
• Represent the local IT team and the business as the point of contact for IT projects.

Qualifications:

NECESSARY SKILLS AND KNOWLEDGE

• Ability to analyze complex data and situations, and provide clear, actionable insights.
• Strong capability to identify problems, think critically, and implement effective solutions.
• Excellent verbal and written communication skills for conveying ideas clearly to both technical and non-technical audiences.
• Ability to manage multiple tasks, set priorities, and meet deadlines.
• Collaboration and Teamwork: Strong interpersonal skills and the ability to work effectively in teams or cross-functional environments.
• Proficiency with Microsoft Office Suite.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or minimum 4 years of experience in maintaining computer hardware/software
• Working in a customer-oriented service environment, including Computer imaging, Active Directory, Microsoft Office, Microsoft Exchange (Cloud), IT ticketing system, asset management, printer services, videoconferencing equipment and applications.
• Ability to travel to RIGID locations for IT support as necessary

How to Apply:

Please send resumes [e-mail]

Application Deadline: September 29, 2025