IT Service Engineer - Graduate Program

Huawei Europe; Boulogne-Billancourt; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading multinational telecommunication company in Boulogne-Billancourt is seeking an IT Service Engineer to gather customer requirements and provide technical support. The ideal candidate will have a strong understanding of IT infrastructure and excellent communication skills in French and English. This role offers a competitive salary and personal development opportunities through training and mentoring.

Prestations

Competitive Salary package

Personal Development training

Mentor / Buddy Program

Networking opportunities with graduates

Qualifications

• Strong understanding of IT infrastructure, systems, and networks.
• Excellent verbal and written communication skills in both French and English.
• Ability to diagnose and resolve technical issues effectively.

Responsabilités

• Collect client feedback and define technical requirements for IT solutions.
• Provide support to finalize and tailor IT solutions to client needs.
• Be responsible for the deployment of Huawei virtualization, storage, and private cloud solutions.
• Resolve technical issues and optimize product performance.
• Manage technical documentation and train partners.
• Establish maintenance routines to handle product changes and corrections.

Connaissances

Technical Knowledge

Communication Skills

Problem-Solving

Description du poste

With more than 13,000 employees, Huawei Europe has contributed 12.3 billion GDP. We have been providing competitive products, solutions, and services for consumers, telecom carriers, and enterprise customers, creating 143,800 jobs in Europe. With more than 200 universities and colleagues' cooperation, we’ve nurtured 20,000+ trained ICT students over the past 3 years.

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.

Huawei\'s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Job Title : IT Service Engineer

Job Location : Boulogne-Billancourt, France

Main Responsibilities :

• Customer Requirements Gathering: Collect client feedback and define technical requirements for IT solutions.
• Technical Support: Provide support to finalize and tailor IT solutions to client needs.
• Product Delivery: Be responsible for the deployment of Huawei virtualization, storage, and private cloud solutions.
• Troubleshooting and Optimization: Resolve technical issues and optimize product performance.
• Documentation and Knowledge Transfer: Manage technical documentation and train partners.
• Maintenance and Updates: Establish maintenance routines to handle product changes and corrections.

Requirements :

• Technical Knowledge: Strong understanding of IT infrastructure, systems, and networks.
• Communication Skills: Excellent verbal and written communication skills in both French and English.
• Problem-Solving: Ability to diagnose and resolve technical issues effectively.

Huawei\'s Fresh Graduate Program :

• We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies;
• Personal Development is ensured through training and workshop opportunities in the first 6 months;
• Firsthand experience in customer engagement and new technology innovation;
• Challenging and diverse assignments that enable you to continuously develop your personal and professional strengths;
• Competitive Salary package;
• Mentor / Buddy Program : A mentor that will guide you through both business and intercultural development;
• After onboarding, internal networking activities with other fresh Graduates take place on a regular basis.

Important : To be considered for this role, applicants must be eligible to work and live in the job location.

Privacy Statement :

We are committed to protecting your privacy by following the local legal data privacy legislation. By applying to this position at Huawei, you are giving us your consent to process your data. Please note that your data will be treated confidentially and securely.

https://career.huawei.com/socRecruitment/euportal/portal/privacy-notice.html

If you have any queries in regards to Huawei Europe Data Privacy, please feel free to contact our European Data Protection Officer by clicking here.