IT Ops Specialist

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Responsibilities

• You are in charge of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc.)
• You ensure IT Services delivers the best experience in relation to employee support, deployments, infrastructure, and day-to-day IT activities
• You maintain essential IT operations, including operating systems, security tools, and applications
• You track and maintain hardware and software inventory
• You verify the proper functioning of the VC rooms
• You update and document the current IT procedures
• You take part in IT Projects

Tech Environment

• Google Workspace
• Slack
• SaaS Management/Asset Tool/Ticketing
• MDM: Jamf (Mac & iPhone) & Intune (PC Windows & Android)
• SSO, SAML: Okta
• Cisco Meraki (LAN, WIFI, Firewall)
• VC Systems: Polycom
• Hardware: 85% Apple, 15% Windows

Profile

• You have proven working experience in the position or relevant experience in a fast-growing environment
• You have a modern vision and approach to IT management (Cloud, SaaS, GSuite, ...)
• You have excellent customer service skills
• You have excellent communication skills and can speak & write in English and French

Benefits

• Competitive salary
• Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
• Swile Lunch voucher
• Gymlib (100% borne by Voodoo)
• Wellness activities in our Paris office
• Unlimited vacation policy
• Child daycare facilities (Les Petits Chaperons rouges)