Internship - Client Relation Coordinator Europe (F/M)

Tiffany & Co.; Paris; Presencial; EUR 42 000 - 54 000; Tempo integral

Resumo da oferta

LVMH is seeking a Client Coordinator in Paris to support the Client Relations team across EMEA. You will help enhance data capture for top clients, build client portfolios, and back client-focused initiatives.

You will manage data in Salesforce, assist in segmenting and targeting, and support gifting and events coordination. Strong organizational skills and CRM experience are essential for success at LVMH.

Qualificações

• Experience in client data management and CRM tools.
• Strong written and verbal communication skills.
• Detail-oriented and highly organized with ability to multi-task.

Responsabilidades

• Support Client Relations team in EMEA and enhance top client data capture.
• Assist in creating client portfolios and segmenting top clients.
• Support migration of data into Salesforce and automate top client follow-ups.
• Provide regular analysis and feedback to EMEA teams on client knowledge.
• Collaborate with CR teams to identify top clients for events or experiences.
• Ensure consistency of client strategy across the region.
• Support gifting strategies, track annual orders, and manage budgets by clusters.
• Assist with RSVPs, event collaterals, and invoicing checks with agencies.

Conhecimentos

Detail-oriented

Organized

Interpersonal skills

Written and verbal communications

Deadline-driven

Multi-tasking

Creativity for client relationship

Ferramentas

Salesforce CRM

Microsoft Office Suite

Descrição da oferta de emprego

Reporting to the Client Relations Manager EMEA, The Client Coordinator will play a vital role in supporting the Client Relations team in EMEA. This position focuses on enhancing data capture for top clients, assisting in the creation of client portfolios, and supporting various client-focused initiatives.

Key Accountabilities :

Client Data Management of our top clients Profiles

Follow up on Clients Mapping for the region

Assist in the migration of the Data into Sales Force

Create automatic follow up of our top clients and high potentials (sales, turnover…)

Provide regular and consistent analysis & feedback to EMEA teams for continuous improvement of top client knowledge

Work with CR teams to identify and send top clients to relevant events or experiences

Make sure we have consistency within the region on the client strategy

Work on improving client segmentation, profiling and targeting for any action to recruit new high potential clients

Hospitality programs & virtual bridges

Work on regional and Global report as needed

Gifting and client treatment

Assist the region in their gifting strategy, consolidate the annual orders and order for events as needed

Follow up on gift shipping, tracking, cancellation and budget per clusters

Analyze the use of gifting per cluster

Assist with bridges clients as needed for local client treatments

Event Support

Assist in the RSVPs follow up

Organise the order and distribution of event collaterals

Check the invoicing from client treatment agencies and assist with the charge backs by clusters and country

Manage the appointment schedule

Help on hospitality packages and itineraries as needed

Other support as needed

Qualifications:

Microsoft Office Suite (Excel, PowerPoint, and Word)

Sales Force, CRM and clienteling profile

Detail-oriented, organized, excellent interpersonal skills

Outstanding written and verbal communications skills

Passion and creativity for client relationship building

Ability to meet deadlines, work under pressure, and multi-task

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.