Internal Sales Specialist

TD SYNNEX France; Courbevoie; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth

Well-Being Program

Diversity & Inclusion

Onboarding program

Job summary

TD SYNNEX France is seeking an inside sales professional to support a sub BU, managing portfolios, quotes, and orders while building strong customer and vendor relationships.

You will generate opportunities via outbound calls, target revenue and margin goals, and maintain a robust CRM pipeline. Collaboration with internal teams and pre-sales will be essential to address technical requirements and promotions.

Qualifications

• 1-2 years of experience in a sales/inside sales role.
• Numerate with strong attention to detail.
• Excellent telephone manner and communication skills.
• Good priority management and planning abilities.
• Driven to achieve targets and understand the sales process.
• Proficient with MS Word, Excel, Outlook and CRM systems.
• IT systems knowledge for quotation/order entry is advantageous.

Responsibilities

• Build customer and vendor relationships through proactive engagement and product knowledge.
• Generate new business by outbound calls and solution conversations.
• Achieve monthly/quarterly revenue and margin targets.
• Maintain CRM pipeline and ensure timely quotations and orders.
• Coordinate with internal teams and pre-sales for technical needs.
• Ensure service levels and drive KPIs such as customer engagement.

Skills

1-2 years exp

Numerate

Excellent phone manner

Priority management

Targets-oriented

Sales process understanding

Effective communication

Relationship building

MS Word

MS Excel

MS Outlook

CRM systems

Product knowledge

IT industry awareness

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Job description

Job Purpose

Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolio

Job Purpose

Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolio

Responsibilities

• Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
• Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area
• Achieve monthly/quarterly Revenue and Margin targets
• Proactively develop relationships with key internal and external contacts
• Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
• Manages customer backorder along specialist knowledge and engages in "intelligent project fishing"
• In AS either manages project end-to-end or hands over to pre sales for technical requirements
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure TD SYNNEX maintains service levels agreements with customers
• Attainment of Key Performance Indicators (KPI's) such as customer engagement
• Sell the benefits of using TD SYNNEX and the Company value proposition
• Develops partner relationship (incl. account planning, cross-selling etc.)
• Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required
• Drives sales of specific products/ vendors if specific knowledge is required
• Provides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)
• Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
• Manage customer backorder expectations and reporting
• Ensure CRM system is well maintained and provides correct customer information

Knowledge Skills And Experience

• 1-2 years of experience
• Numerate with good attention to detail
• Excellent telephone manner
• Priority management and planning skills
• Strive to achieve set targets
• Understands Sales Process
• Effective Communication Skills
• Good relationship building
• Working knowledge of Microsoft Word, Excel, Outlook
• Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
• A knowledge of product set would be desirable but not essential
• IT industry knowledge would be desirable but not essential

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.