Intern/Working Student Position - 12 to 24 months: Loyalty Intern/Working Student

Europcar Mobility Group; Paris; Sur place; EUR 24 000 - 40 000; Plein temps

Résumé du poste

Europcar Mobility Group seeks an intern or assistant for their internal communications team, focusing on enhancing their loyalty program. Responsibilities include creating content and facilitating events to engage employees, requiring strong communication and organizational skills. A proactive attitude and proficiency in English are essential for success in this dynamic role.

Qualifications

• Strong communication and organizational skills required.
• Ability to work collaboratively in a dynamic environment.
• Detail-oriented with a proactive and positive attitude.

Responsabilités

• Develop and implement internal communication plans for loyalty program.
• Create engaging content like newsletters and presentations.
• Plan and execute internal events to foster team spirit.

Connaissances

Communication

Organizational Skills

Collaboration

Detail-oriented

Positive Attitude

Formation

Currently enrolled in relevant license or master program

Description du poste

Europcar Mobility Group is a major player in mobility markets.

Itspurpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and van rental services – be it for a few hours, a few days, a week, a month or more – with a fleet that is already "C02 light", equipped with the latest engines, and which will be increasingly "green" in the years to come (more than 1 / 3 electric and hybrid vehicles by 2023).

Customers’ satisfaction is at the heart of the Group’s ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Professional, Leisure and Proximity - which respond to the specific needs and use cases of both businesses and individuals.

The Group’s major brands are :

• Europcar - he European leader of car rental and light commercial vehicle rental,
• Goldcar - the low-cost car rental Leader in Europe,
• Ubeeqo – one of the European leaders of round-trip car-sharing (BtoB, BtoC).

Its mobility solutions worldwide through an extensive network in over 140 countries (including wholly owned subsidiaries – 18 in Europe, 1 in the USA, 2 in Australia and New Zealand – completed by franchises and partners).

Further details available at :

Job Description

Internal Communication and Animation :

Help develop and implement a comprehensive internal communication plan for Europcar loyalty program.

Create engaging content, including newsletters, presentations, and updates to keep internal teams informed and motivated.

Work closely with international teams to ensure a cohesive and consistent implementation of the loyalty program across different countries

Plan and execute internal events and activities to foster team spirit and excitement around the loyalty program

Operational Support :

Assist in the day-to-day operations of the loyalty program, ensuring smooth functionality and addressing operational challenges.

Collaborate with cross-functional teams to streamline and build up processes related to customers’ inquiries.

General Team Support :

Provide assistance to team members with various tasks and projects as needed.

Contribute to brainstorming sessions and offer creative input for ongoing initiatives.

Take on additional responsibilities based on the evolving needs of the team and the loyalty program.

Qualifications

Qualifications :

Currently enrolled in a relevant license or master program.

Strong communication and organizational skills.

Ability to work collaboratively in a dynamic, cross-functional environment.

Detail-oriented with a proactive and positive attitude.

Highly proficient in spoken and written English is a must

Familiarity with change management, internal communication and coordination is a plus.