Inside Sales Team Leader (m / f / d) France, Switzerland & BeNeLux based in Lyon

Zimmer Biomet; Lyon; Sur place; EUR 45 000 - 75 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Inside Sales Team Leader to guide a passionate team in the orthopaedic medical device sector. This role is pivotal in driving sales performance and fostering collaboration across France, Switzerland, and BeNeLux. As a leader, you will mentor a team of Inside Sales Representatives, ensuring they have the tools and support needed to excel. Your analytical skills and experience with sales tools will be crucial in enhancing customer relationships and achieving exceptional service. If you're motivated to make a significant impact in a collaborative environment, this opportunity is for you.

Qualifications

• 3+ years in inside sales, preferably in the medical device industry.
• 2+ years in a sales leadership role with matrix management.

Responsabilités

• Lead and support Inside Sales Representatives to achieve sales targets.
• Monitor sales metrics and provide ongoing feedback for performance improvement.
• Facilitate training and development for team members.

Connaissances

Sales team leadership

Coaching experience

Analytical skills

Communication skills

Digital channels familiarity

Inside selling process

Knowledge of medical devices

Formation

Bachelor's degree

Outils

Salesforce

Description du poste

Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

What You Can Expect

We are seeking a motivated and experienced Inside Sales Team Leader to support our growing team of Inside Sales Representatives in the orthopaedic medical device space, covering France, Switzerland & BeNeLux.

This role involves providing leadership, mentorship, and coordination within a dotted-line management structure. The Team Leader will play a pivotal role in driving sales performance, fostering team collaboration, and ensuring exceptional customer service.

How You'll Create Impact

Principal Duties and Responsibilities :

Team Support and Leadership :

• Act as the primary point of contact for Inside Sales Representatives, offering guidance, coaching, and support to achieve individual and team sales targets.
• Collaborate with the Regional Sales Manager to establish clear objectives and ensure alignment with company goals.
• Motivate and inspire the team to maintain a high-performance culture.
• Monitor and evaluate sales metrics, pipeline activity, and quota attainment for the team.
• Provide ongoing feedback and implement strategies to improve performance where needed.
• Assist in the development of sales campaigns and initiatives tailored to the orthopaedic market and country(ies) within your scope.

Operational Oversight :

• Facilitate daily team huddles and coordinate workload distribution among representatives.
• Collaborate with cross-functional teams, such as marketing and customer service, to address client needs and opportunities.
• Oversee CRM usage to ensure accurate reporting, pipeline management, and adherence to sales processes.

Training and Development :

• Provide mentorship and training for new and existing team members on products, sales techniques, and orthopaedic market trends.
• Identify skill gaps and recommend tailored training opportunities.
• Conduct shadowing sessions and role-playing exercises to enhance sales effectiveness.

Customer Relationship Management :

• Support the team in managing relationships with key orthopaedic accounts, surgeons, and healthcare professionals.
• Ensure timely and effective follow-up on leads and customer inquiries.

Reporting and Communication :

• Prepare and present regular performance reports and updates to the Inside Sales Leader as well as various Leadership Teams and your Regional Sales Manager peers.
• Communicate key updates, feedback, and action plans to the team.

What Makes You Stand Out

• Sales team leadership, coaching experience, motivation to build up and develop an Inside Sales team
• Strong analytical understanding to drive performance and customer understanding
• Excellent communication, oral and written skills
• Strong familiarity with digital channels, excellent inside selling process experience using sales tools (e.g., Salesforce, analytics & reporting, etc.)
• Preferred : Knowledge related to medical devices / orthopaedics
• Key products and services
• Key stakeholders (hospitals, physicians, purchasing groups, etc.

Your Background

• Minimum of 3 years in inside sales, preferably within the medical device or orthopaedic industry.
• Minimum 2 years in an inside sales leadership role with matrix management
• Language : Fluent in English and French
• 15 - 20%
• Punctual travel to various countries in Europe according to business needs (i.e. : leadership and team meetings, company events etc.)