Inside Sales Specialist – Paris

Advantech Co., Ltd.; Paris; Sur place; EUR 38 000 - 56 000; Plein temps

Résumé du poste

Advantech Europe in Paris is seeking an Inside Sales professional to support key accounts and inbound inquiries, coordinating with the sales team to grow Industrial IoT business in France and Southern Europe. You will manage pre/post-order questions, maintain CRM data, and assist with quotations and proposals.

You will build strong customer relationships, work cross-functionally with production, logistics, and technical teams, and ensure timely delivery while supporting field sales.

Qualifications

• 3+ years in a commercial back-office role in an international technical environment.
• Strong relationship-building and proactive communication.
• Experience using ERP and CRM systems (SAP/Salesforce preferred).
• Fluent French and excellent English.
• Accurate administrative skills with a commercial mindset.

Responsabilités

• Collaborate with KAM and sales teams on pre and post-order questions.
• Maintain customer records, price lists, and sales databases (CRM).
• Coordinate with production, logistics, and technical teams for timely delivery.
• Support field sales with quotations, proposals, and order follow-ups.
• Build lasting relationships with customers across France and Southern Europe.

Connaissances

Relationship building

Sales support

CRM software

ERP

Excel

English proficiency

French language

Outils

SAP

Salesforce

Description du poste

As an inside sale in our Industrial IoT team, you are key player in contributing to our ongoing success. Working in parallel with the sales team to strengthen and grow the business. Your personality is highly driven, with a sales-oriented approach which will contribute to the customer satisfaction and journey of excellence. Working on Key Account project rollouts where precision to detail and fast reactions are vital. Are you up for that challenge?

Your responsibility

Within Advantech Europe in Paris you will be responsible for the inside sales processes and support of Advantech customers of the Industrial IoT division in Southern Europe. This position entails dealing with (inbound) key-accounts in France (with possibility global accounts). This means your main responsibilities are:

• Involvement with customer and Key Account Manager (KAM) on pre and post order related questions and topics
• Hold meetings to ensure the customer needs are fulfilled Support internal process improvements to enhance customer experience
• Form a dual setup with Key Account Management, setting up a lasting working relationship in both ad-hoc and project-based sales
• Maintain and update customer records, price lists, and sales databases (CRM)
• Coordinate with production, logistics, and technical teams to ensure timely delivery and resolution of customer issues
• Support the field sales team with quotations, proposals, and order follow-ups
• Providing highest quality customer care activities and services to support our business growth

You proactively do all this to make sure the customers feel that all of their needs are met. You work on critical projects where precision to detail and fast reactions are vital.

Who are you?

For you, the words ‘support’ and ‘sales’ go hand in hand. You are very communicative and social person and with ease you build up the relationship with your customer. You are:

• At least 3 years’ experience in a commercial back-office position in an international (technical) environment
• Excel in building and maintaining strong relationships with customers through proactive communication
• Communicative personality with a strong customer focused approach
• Proactive and assertive personality
• Experience of using ERP and CRM, preferably SAP and Salesforce
• Accurate administrative skills and a commercial mindset
• A sales & solution orientated approach
• Team spirit and the ability to work with different departments and cultures
• Preferably Fluent in French and excellent English. Any other European language is considered a plus.

All in all, are you someone who can handle many different topics and challenges, someone who takes ownership and accountability for the situation at hand? Then we are looking for you!

How do we see the future?

The role of Inside Sales has always been a very important position in our commercial process. Our team is very multicultural, dynamic and always changing and growing with Advantech. There is always an opportunity to grow within the team based on your personal preference and excellence.

Who is Advantech

Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, embedded systems, industrial automation products, and global logistics support. Next to being proud for our success by representing best in Class Company products, our employees are truly inspired by our multi-cultural international environment with more than 45 different nationalities. Advantech is a financial stable and successful market leader. Attention is paid to both your career as well as personal development, with above average career opportunities.

At Advantech, we care about your added value to our company and our culture. We welcome all people to apply at our open company, disregarding race, religion, sexuality or gender (m/f/d). Advantech has zero tolerance for any form of discrimination.

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