Inside Sales (Contract)

Nidec Motor Corporation; Caen; Sur place; Plein temps

Résumé du poste

Nidec Motor Corporation is seeking an Inside Sales representative to manage service processes for motors and generators. This role involves quoting, customer service, and ensuring timely delivery of services. Ideal candidates will have a high school diploma and experience in the Oil & Gas industry. Join a global leader in motor manufacturing and contribute to innovative technology solutions.

Prestations

Competitive Compensation

Comprehensive medical, dental, and vision coverage

401(k) plan with company match

Generous time off package

Tuition reimbursement and continuous learning

Qualifications

• 1-3 years related experience preferred, ideally in Oil & Gas.
• Ability to manage service processes and customer interactions.
• Familiarity with ERP systems like TRAVERSE is a plus.

Responsabilités

• Manage full cycle service process on motors and generators.
• Provide timely quotes and ensure customer satisfaction.
• Coordinate logistics and maintain organized records in ERP.

Connaissances

Customer Service

Quoting

Order Management

Formation

High school diploma or GED

Description du poste

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world's No.1 comprehensive motor manufacturer handling "everything that spins and moves", miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. Our product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.
From keeping us comfortable in our homes to pumping clean water to making our cars more safe, electric motors are an indispensable part of our daily lives. At Nidec, our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics, the impact of motors will only increase.
With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.
Whether driving locomotives, powering offshore platforms or keeping the lights on after a storm, Nidec electric power generation products impact the world on a daily basis. With over 1,000 employees in the Americas, we are moving forward with technology to solve our customers’ electrical power needs for both prime and backup generation needs as the industry’s leading manufacturer.

Job Description

Shift: 1st shift

Days of Work: Monday – Friday

Work Hours: 7:00am to 5:00 pm

Work Location: On-site (Houston, TX)

Salary Range: $20.48 to $28.67

Pay Frequency: Bi-Weekly

At Nidec, we prioritize our team’s well-being and success. Our comprehensive benefits package is designed to support you both personally and professionally. These are the great benefits we offer, with additional perks and programs available to enhance your overall experience with us.

• Competitive Compensation: Attractive salary with additional bonus opportunities.
• Health and Wellness: Comprehensive medical, dental, vision and disability coverage, effective from your first day.
• Retirement Savings: 401(k) plan with a best-in-class company match of 100% on the employees’ first 6% to support your financial future.
• Work-Life Balance: Generous time off package, including PTO and holidays.
• Education Assistance: Tuition reimbursement and continuous learning opportunities to support your professional growth.

Essential Duties/Responsibilities:

The primary responsibility of Inside Sales is managing the full cycle service process on motors and generators including quoting, customer service, and follow-through on all service orders. Interfaces directly with customers and representatives from other departments to ensure timely delivery of services. In this position your responsibilities will include but are not limited to the following:

• Provide quotes for customers in a timely manner.
• Creating accurate and comprehensive purchase orders based on customer information and ensuring customer approvals on POs in a timely manner.
• Ensure requirements for delivery, quality, and price are met.
• Place orders for specialty parts needed to complete a job.
• Replace all “non-repairable” and junk jobs with new service orders.
• Assist customers who request assistance in finding used equipment on the used market.
• Create a job number for the customers and schedule job for tear down in TRAVERSE (ERP system).
• Distribute job pack with tear down and inspection sheets to technicians.
• Photograph incoming & outgoing jobs.
• Daily check on equipment being repaired in the shop in order to maintain an efficient timeline and provide customers with a status.
• Estimate repair after tear down and inspection; look for alternatives if the job is not economical to repair; with management approval on estimates, provide inside sales with an update.
• Maintain an organized work scope in TRAVERSE (ERP system) per tear down and updated inspection forms for technicians.
• Prepare job for shipment or pickup, creating a delivery ticket in TRAVERSE (ERP system).
• Ensure all paperwork is complete, available, and approved by management prior to invoicing.
• Ensure all dates quoted to customer are reasonable and schedule accordingly.
• Advise corresponding personnel of incoming jobs.
• Coordinate with logistics to line up all hot shots.
• Performs all applicable duties in accordance with ISO procedures, if required.
• Perform other skilled or non-skilled duties as directed by management.

Additional Job Details

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience; preferably in the Oil & Gas Industry

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.