Infrastructure Engineer

Act One; Massilly; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking a seasoned Project Manager to lead complex IT projects in the public safety sector. This hybrid role involves developing project plans, managing budgets, and coordinating with various stakeholders to ensure successful implementation of innovative telecommunication solutions. The ideal candidate will have extensive experience in project management methodologies and a strong background in public safety telecommunications. Join a team that values accountability and excellence, and make a significant impact on critical operations while enjoying a flexible work environment.

Qualifications

• 10+ years of experience in Program/Project Management required.
• Experience with Public Safety Answering Point Telecommunication systems is essential.

Responsabilités

• Develop and manage project plans and work packages.
• Ensure fiscal control and accountability for project budgets.
• Manage stakeholders' interests throughout the project lifecycle.

Connaissances

Program Management

Project Management

Stakeholder Management

Risk Management

Budget Management

Communication Skills

Analytical Skills

Leadership

Outils

MS Project

Clarity / Planview

Description du poste

HM Note : This hybrid role is three (3) days in office and starts April 1, 2024. Travel is required for this role as the resource will be required to travel to multiple dispatch centres / CACCs across the province to provide project support and coordinate / remediate the telephony training in order to implement the new PSRN solution.

Description :

• Develop project plans, work packages, obtain approvals
• Create and manage the assigned work package within the overall project plan, including all components, documents and reports.
• Manage expectations of senior executives and other stakeholders
• Participate in steering committee and stakeholder forums
• Provide project, and/or portfolio reporting to multi-stakeholders at senior executive levels.
• Manage stakeholders’ interests and expectations throughout the life cycle of the project
• Proactively identify risks and issues pertaining to the assigned work package, report them to the overall Project Champions and the Portfolio Team. Identify and mitigate strategies and responses to the issues and risks.
• Work with vendors to successfully negotiate and deliver mutually beneficial multi-year contracts for ongoing warranty, maintenance and support of the technology such as the Computer Aided Dispatch application
• Ensure the development and delivery of business cases where applicable (ie management board submissions) to seek approval for long term support and maintenance contracts with Ministry vendors.
• Work with Ministry (or assigned) Legal and Procurement entities within the OPS to ensure Ministry processes are adhered to, and Ministry interests are incorporated while establishing the contract.
• Coordinate project plans with Public Safety Operations
• Ensure project implementation plans have no adverse impact to public safety operations.
• Financial management of project
• Ensure a high level of fiscal control and accountability for project budget. Forecast changes to the budget and communicates planned vs. actual budget as the project progresses
• Manage multiple concurrent projects to Public Sector I and IT Standards
• Vendor Management
• Creating detailed business analysis documents
• Outlining problems, opportunities, and solutions for a business
• Develop, manage and execute project charters, integrated project plans, schedules and communication plans, including obtaining approvals
• Budgeting and forecasting
• Issue and Risk Management and Mitigation

Skills

Experience and Skill Set Requirements

Project Management and Coordination Skills : 30%

• 10+ years of experience with Program / Project Management
• Working knowledge of industry standard such as Project Management Institute (PMI)
• Demonstrated management experience in Project Management methodologies, producing documentation, collaterals, and artefacts
• Demonstrated experience with project and software development lifecycle (SDLC).
• Demonstrated IT project management experience managing all phases (concept, definition, planning, implementation, and closeout) of large scale, complex IT projects.
• Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, forecasts and reconciliation / confirmation of actuals.
• Demonstrated experience with Enterprise Content Management
• Demonstrated experience leading the gathering and developing the requirements for project charters, and integrated project plans
• Demonstrated leadership experience identifying and evaluating specific issues or risks, providing options analysis and recommending action plans to mitigate the risks
• Demonstrated experience with project management tools: MS Project, Clarity / Planview or equivalents for standard status reporting

Technical Skills : 35%

• Demonstrated experience with Public Safety Answering Point Telecommunication equipment systems such as Communication Console System (CCS), Trunked Radio System and Conventional Communication Solution, and its backup solutions
• Demonstrated experience with planning and implementing voice communication services and replacing voice communication systems in Public Safety environment
• Demonstrated experience with implementing and replacing voice logging systems
• Demonstrated experience with back end technology of radio and paging systems
• Demonstrated experience leading a project from market scanning, procurement, planning, implementation to completion.
• Experience with PSRN

Analytic and Communication Skills : 20%

• Demonstrated experience working with a large project team
• Demonstrated experience preparing and distributing project updates, progress reports to project stakeholders while managing expectations pertaining to scope and timeline constraints
• Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments / deliverables; including clarifying roles and responsibilities
• Demonstrated experience communicating across many functional areas to actively engage project stakeholders and manage client expectations with diverse interests, technical and non-technical backgrounds using the appropriate level of political acuity and messaging for the audience.
• Written communication skills to prepare authoritative recommendations, proposals and reports; such as Briefing Notes and executive presentations
• A team player with a track record for meeting deadlines
• Strong discipline in resolving resourcing and inter-personal conflicts, ensures knowledge is shared among team members to achieve project objectives Demonstrated experience leading presentations for senior management, stakeholders and teams
• Demonstrated experience to act independently and make decisions that achieve optimal results with minimal supervision

Industry Experience : 15%

• Experience with the land ambulance sector and its stakeholder would be an asset
• Experience managing projects related to 24x7 critical environments and operations

Must haves :

• 10+ years of experience with Program / Project Management
• Demonstrated IT project management experience managing all phases (concept, definition, planning, implementation, and closeout) of large scale, complex IT projects.
• Demonstrated experience with Public Safety Answering Point Telecommunication equipment systems such as Communication Console System (CCS), Trunked Radio System and Conventional Communication Solution, and its backup solutions.