Information Operations Specialist

Lukos; Marcent; Sur place; EUR 77 000 - 111 000; Plein temps

Résumé du poste

Lukos seeks an Information Operations Specialist to support MARCENT at MacDill AFB, Tampa, FL. You will provide information operation support across servers, workstations and networks, and deliver expert helpdesk services for classified and unclassified data.

The role requires DoD IAT Level 1+ or SEC+ with Cisco Voice/Video certs, MS OS certification, and a SECRET clearance. Travel to CENTCOM AOR and other locations is possible, with responsibilities spanning planning, upgrades, and incident

Qualifications

• Must possess a current US Passport with ability to travel and work overseas.
• COMSEC briefing and Local Element management certification requirements as per DoD and Air Force manuals.
• Current DoD IAT Level 1+ or SEC+ certification with Voice/Video Network Certification; Cisco certification preferred.

Responsabilités

• Provide information operation support, including server/workstation/network OS maintenance.
• Provide MARCENT CLASSIFIED and UNCLASSIFIED data helpdesk support.
• Manage storage, network, voice/video hardware/software and ensure integrity of software/services.
• Plan, schedule, test, and coordinate upgrades; track service dependencies.
• Coordinate with MCCOG and CENTCOM J6 to maintain and troubleshoot outages.
• Escalate and resolve service and security issues for MARCENT.
• Write and maintain system docs and SOPs.
• Provide professional helpdesk support and clearly communicate ticket status.
• Work core hours 0600–1800 Mon–Fri (excluding Federal Holidays).
• All contractors must hold DoD IAT Level 1+ or SEC+ and CISCO Voice/Video and MS OS certs.

Connaissances

MCCOG knowledge

CENTCOM J6 knowledge

Storage and network ops

Helpdesk experience

Planning and upgrades

OS maintenance (server/workstation/net

Military experience

Travel readiness

Formation

DoD IAT Level 1+ or SEC+ certified

Voice/Video Network Certification

Cisco certification

SECRET Security Clearance

Outils

Description du poste

Position:Information Operations Specialist

Location: Tampa, FL

Job Id:2033-OAMS - 25P-MO-933

# of Openings:1

Information Operations Specialist

Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process .

Minimum Qualifications Summary

Certification & Education

• Must possess a current US Passport with ability to travel and work overseas.
• Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301.
• Current DoD IAT certification Level 1 or above or SEC +, NET + certified and Voice/Video Network Certification, preferably CISCO certified
• Must possess a SECRET Security Clearance

Experience Required

• Preferred: Prior experience and operational knowledge of Marine Corps Cyber Operations Group (MCCOG), and CENTCOM J6
• Preferred: Prior experience and operational knowledge of managing storage, network, voice/video service hardware, software and maintain the integrity of software and services
• Preferred: Prior experience and operational knowledge of providing helpdesk services on a professional basis
• Preferred: Prior experience and operational knowledge of senior level planning, scheduling, testing and coordination for installation of upgrades
• Preferred: Prior experience and operational knowledge of information operation support, consisting of support and maintenance of server, workstation and network operating systems
• Five years' military experience

Job Objective

Under a five-year contract, the Information Operations Specialist will support the United States Marine Corps Forces, Central Command (MARCENT) and subordinate commands. The scope of the requirement includes professional services for MARCENT located aboard MacDill Air Force Base (AFB), Florida, which serves as a Component Command to U.S. Central Command (USCENTCOM). Specifically, the Information Operations Specialist will support the Communication Directorate (G-6) within the continental United States (CONUS) and outside the continental United States (OCONUS). The G-6 provides communication support to MARCENT as well as command, control, communications, and computer (C4) policy advocacy to CENTCOM Communications (CCJ6) and HQMC agencies. The G-6 conducts C4 planning and validation for USMC forces operating in the CENTCOM AOR.

Responsibilities

• Provide information operation support, consisting of support and maintenance of server, workstation and network operating systems
• Provide helpdesk support for MARCENT CLASSIFIED and UNCLASSIFIED data services
• Manage storage, network, voice/video service hardware, software and maintain the integrity of software and services
• Provide senior level planning, scheduling, testing and coordination for installation of upgrades and track service dependencies
• Coordinate and work closely with Marine Corps Cyber Operations Group (MCCOG), and CENTCOM J6 to maintain and troubleshoot service outages
• Troubleshoot and resolve problems as required and serve as one of the highest levels of escalation for service and security issues within MARCENT
• Write and maintain system documentation, standard operating procedures (SOP), and desktop procedures
• Provide helpdesk services on a professional basis and clearly explain the status of the ticket order to the requestor
• Helpdesk services will cover the core hours of 0600 to 1800 Monday through Friday (excluding Federal Holidays)
• All contractors assigned to perform this task will be compliant with current DoD IAT certification Level 1 or above or SEC+ certified, and will have CISCO Voice/Video certifications and Microsoft Operating System certification

Education & Certification

• Must possess a current US Passport with ability to travel and work overseas.
• Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301.
• Current DoD IAT certification Level 1 or above or SEC +, NET + certified and Voice/Video Network Certification, preferably CISCO certified

Security Clearance

• Must possess a SECRET Security Clearance

Work Location

• MARCENT, MacDill Air Force Base, Tampa, Florida
• Travel: Contractor personnel must support the projected travel in support of government requirements to MARCENT AOR and supporting locations, which includes but not limited to the following countries: Bahrain, United Arab Emirates (UAE), Saudi Arabia, Jordan, Egypt, France, Germany, United Kingdom, Oman, Qatar, Kuwait, Iraq, Israel, Afghanistan, Syria, Lebanon, Yemen, Pakistan, Turkmenistan, Uzbekistan, Kyrgyz Republic, Tajikistan, Kazakhstan, Djibouti, Cyprus, Turkey, Italy, and Greece. The ideal candidate will be available for travel on less than 24 hours-notice to support personnel recovery and training for forward deployed forces. The ideal candidate will possess the ability to execute OCONUS travel throughout the Central Command (CENTCOM) AOR.

About Lukos

Lukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

About Our Name: Lukos is ancient Greek for "wolf". The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack. Kipling said it best in The Law of the Jungle.

"For the strength of the pack is the wolf, and the strength of the wolf is the pack."

At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays.

Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.