Implementation Associate

Clearwater Analytics; Paris; On-site; EUR 48,000 - 64,000; Full time

Job summary

Clearwater Analytics in Paris seeks an Implementation Analyst to support onboarding of new clients onto the company’s SaaS platform and service model. You will collaborate with clients and Clearwater teams to assess requirements and tailor solutions for accounting, compliance monitoring, performance measurement, risk analysis, and reporting needs.

You will lead client onboarding, conduct detailed training sessions, manage project status and risks, and deliver accurate guidance to ensure client

Qualifications

• Bachelor's degree in a related field and at least 2 years of relevant experience.
• Experience with relational databases and SQL querying.
• Knowledge of investment accounting policies and market instruments is a plus.
• Strong documentation and client training capabilities.
• Proven ability to manage projects and communicate clearly.

Responsibilities

• Onboard new clients onto Clearwater's SaaS platform and service model.
• Collaborate with clients and Clearwater teams to assess requirements and tailor solutions.
• Lead client onboarding and conduct training sessions to ensure platform proficiency.
• Communicate project status, issues, and risks effectively.
• Troubleshoot and resolve client issues during implementation.
• Maintain client and stakeholder relationships throughout the implementation lifecycle.
• Provide consultancy to align client goals with project plans and objectives.
• Identify and escalate risks and issues to the Project Manager when needed.
• Apply best practices and sound decision-making to complete tasks.

Skills

TVOM concepts

Excel

Investment policies

Derivatives exposure

Project management

Microsoft Office

Attention to detail

Communication skills

Organization skills

Problem solving

Education

Bachelor's degree in related field

Tools

SQL querying

Microsoft Office

Job description

Job Summary

Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.

Responsibilities

• Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients.
• Takes charge of the onboarding process for clients onto Clearwater's platform.
• Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform.
• Communicates project status, issues, and risks in an effective and transparent manner.
• Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase.
• Manages client and internal stakeholder relationships adeptly throughout the entire implementation process.
• Provides valuable consultancy services to clients, ensuring that their goals align with the established project plans and objectives.
• Identifies and promptly escalates any identified risks and issues to the Project Manager for appropriate action.
• Applies acquired skills, procedures, and best practices in decision-making to successfully complete various tasks.
• Earns trust by consistently delivering accurate, timely, and comprehensive responses to routine inquiries, both in written and verbal contexts.

Required Skills

• Understanding of TVOM, duration, yield, returns, and risk exposures.
• Intermediate Technical Skills in Excel (basic formulas and formatting).
• Knowledge of investment accounting policies and procedures preferred.
• Securities or financial markets experience, especially involving derivatives, alternatives, structured products, and/or fixed income preferred.
• Project management skills preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.

Education And Experience

• Bachelor's degree in related field.
• 2+ years of relevant experience.
• Experience with relational database principles and SQL querying.