Hyperviseur

Orange Business; La Tour; Hybride; EUR 40 000 - 80 000; Plein temps

Résumé du poste

Join a forward-thinking company as a Hyperviseur in the Vision 360 department, where you will play a pivotal role in driving operational efficiency and team performance. Collaborate with international teams and engage in innovative practices to optimize workflows. This role offers a dynamic hybrid work environment, focusing on professional development and career growth. Seize the opportunity to contribute to a culture of diversity and inclusion while making a significant impact on the company's success.

Prestations

Flexible Work Environment

Professional Development Programs

Employee Referral Program

Change Maker Awards

Qualifications

• Experience in operational efficiency and team management.
• Strong skills in performance monitoring and lean practices.

Responsabilités

• Supervise production requests and manage operational plans.
• Enhance team performance through effective collaboration.

Connaissances

Lean Management

Team Leadership

Performance Monitoring

Cross-functional Collaboration

Formation

Bachelor's Degree in Business or Engineering

Master's Degree (preferred)

Outils

Monitoring Tools

Automation Software

Description du poste

EVP Video

Company mission statement

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, enabling our customers to focus on strategic initiatives that shape their business. Every day, we collaborate with a dedicated team to provide consistent, sustainable global solutions, regardless of where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and refine your skills amid exciting challenges and opportunities.

About the role

Within the Vision 360 department, you will contribute to operational efficiency by supervising and managing the activities of Delivery IOO, while anticipating future needs. This department acts as a strategic lever to enhance overall team performance.

Key responsibilities include:

1. Supervision:

• Prioritize production requests and ensure their proper integration into operational work plans.
• Maintain rigorous daily oversight of production stages via alert management to anticipate potential blockages and ensure team effectiveness in line with Delivery objectives.
• Contribute to centralizing monitoring tools for better performance management and faster decision-making.
• Lead a community of supervisors to foster best practice sharing and innovation, including facilitating cross-functional engagement and driving continuous improvement plans.
• Collaborate with other departments to improve work methods and tools, integrating operational team insights.

2. Cross-functional missions:

• Support the Senior Operations Manager of Vision 360 in leading priority initiatives, ensuring smooth operations with supervisors, and enhancing coordination across teams.
• Identify inefficiencies in current workflows and implement lean management practices, including automation use cases, to boost overall performance.
• Promote a positive team dynamic through cross-team collaboration, constructive feedback, coaching, and sharing sessions.
• Contribute to redefining the roles of future supervisors and evolving related tools.
• Monitor production volumes related to fiber operations and objectives, propose resource and skill adjustments, and alert management when necessary.

About you

We are recruiting within the Vision 360 department, Delivery IOO entity, for a role of Hyperviseur < >.

Responsibilities include:

• Prioritizing production requests and managing daily oversight via alert systems.
• Supporting performance monitoring and community engagement among supervisors.
• Enhancing work methods and tools collaboratively across departments.

Cross-functional missions include:

• Supporting leadership in operational initiatives, ensuring effective teamwork, and improving coordination.
• Implementing lean practices and automation to optimize processes.
• Fostering teamwork through coaching, workshops, and best practice sharing.
• Participating in redefining supervisor roles and evolving tools.
• Tracking production trends and advising on resource adjustments.

Additional information

• Global opportunities: Collaborate with international teams and clients worldwide.
• Flexible work environment: Hybrid working options available.
• Professional development: Training and upskilling programs.
• Career growth: Opportunities for internal mobility within Orange.
• Culture: Focus on health, diversity, inclusion, CSR, and employee engagement.
• Rewards: Employee Referral Program, Change Maker Awards, and more.

Equal Employment Opportunity

We promote diversity and encourage applicants regardless of age, gender, race, religion, sexual orientation, marital status, neurodiversity, disability, veteran status, or appearance. Orange is committed to being a disability-friendly and equal opportunity employer, and we welcome your specific needs and accommodations.