Human Resources & Administration Director

Lead the strategic and operational integration of Human Resources and Administrative functions to drive organizational excellence at ICCF EU. As a hands-on leader, you will oversee HR initiatives and administrative operations, ensuring alignment with business goals while fostering a culture of efficiency, innovation, and compliance.

Key Responsibilities

1. Strategic HR & Organizational Development:
   • Develop and execute the People strategy, aligning HR programs with ICICLE’s business objectives.
   • Partner with executives on organizational design, workforce planning, and global expansion (e.g., new stores, international market entry).
   • Drive sustainability initiatives aligned with the Group’s values and integrate best practices across regions.
2. Talent Management & Development:
   • Attract and retain top talent through innovative recruitment and retention strategies.
   • Design and implement learning programs to upskill employees and build leadership pipelines.
3. Employee Experience & Compliance:
   • Oversee competitive compensation, benefits, and wellness programs.
   • Ensure compliance with labor laws, health / safety regulations, and ethical standards.
   • Manage employee relations, including conflict resolution and disciplinary actions.
4. Administrative Operations Management:
   • Office & Facilities Management: Supervise daily office operations, including facility maintenance, security, and workspace optimization. Negotiate contracts with suppliers (e.g., IT, office supplies), ensuring cost-effectiveness and service quality.
   • Budget & Cost Control: Manage HR and administrative budgets, monitor expenses, and implement cost-saving measures.
   • Policy Development: Establish and update administrative policies (e.g., travel, procurement) to streamline operations.
   • Cross-Department Coordination: Collaborate with IT, Legal, and Finance teams to support organizational needs.
   • Health & Safety Compliance: Ensure adherence to workplace safety standards and lead emergency response planning.
5. Operational Excellence:
   • Optimize HR and administrative workflows through technology adoption (e.g., HRIS, automation tools).
   • Maintain accurate records, generate analytics, and report on HR / administrative KPIs.

Candidate Profile

• Education: Master’s degree in Human Resources, Business Administration, or related field.
• Languages: Fluent in French and English (written and spoken).
• Experience: 8+ years of leadership experience in HR and administration, preferably in multinational retail / luxury sectors. Proven expertise in managing HR functions alongside administrative operations. Track record in leading cross-functional projects (e.g., office relocations, system implementations).

Skills & Attributes

• Strategic Vision: Ability to align HR and administrative strategies with business growth.
• Operational Agility: Expertise in optimizing office workflows and managing multi-site operations. Strong negotiation skills and financial acumen.
• Cultural Sensitivity: Experience bridging diverse teams in global environments.
• Crisis Management: Proficiency in health / safety protocols and risk mitigation.
• Personal Attributes: Diplomatic, pragmatic, solutions-oriented, an exceptional communicator, autonomous, detail-oriented, and capable of balancing multiple priorities.