- The People Consultant is a trusted people expert responsible for managing complex employee relations matters with a high degree of independence, judgement, and professionalism
- Operating as a strategic advisor to leaders, HR partners, and employees, the role ensures fair, consistent, and legally compliant people practices that protect organizational culture, trust, and performance
- The role manages end-to-end employee relations cases across performance, conduct, disciplinary and grievance matters, investigations, and policy interpretation globally but in particular for France
- Beyond case management, as Senior Employee Relations Advisor, you’ll play an active role in preventing issues through early intervention, coaching leaders, and promoting best practice people management
- Operating at both case and thematic level, the role uses insight from ER activity to identify trends, inform policy enhancements, and contribute to capability building for leaders and HR colleagues
- The role supports consistency and quality across the ER framework, escalating high-risk matters appropriately and partnering closely with the Risk, Compliance and Audit team and Legal where required
- This role balances employee advocacy, business pragmatism, and risk management—ensuring employee relations outcomes enable organisational effectiveness while maintaining fairness and respect
- Complex Case Management
- Own and manage end-to-end employee relations cases of moderate to high complexity, including disciplinary, grievance, conduct, performance, and absence matters—ensuring outcomes are fair, consistent, timely, and legally compliant. Ensuring cases are documented accurately within the ER case management tool
- Manager & Leader Advisory
- Act as a trusted advisor to managers, providing practical, risk-aware guidance on people matters and coaching leaders to confidently handle employee issues in line with policy and best practice
- Investigations & Fact-Finding
- Plan and conduct workplace investigations, including witness interviews, evidence assessment, and report writing—delivering clear, balanced findings that support sound decision-making
- Policy Interpretation & Application
- Interpret and apply people policies with consistency and sound judgement, advising on appropriate approaches while identifying opportunities to clarify or improve policy based on lived case experience
- Risk Management & Escalation
- Identify legal, reputational, and employee-relations risk, escalating complex, sensitive, or high-impact matters in line with governance framework
- Data, Insight & Trend Analysis
- Analyse ER case data and themes to identify root causes, systemic issues, and emerging risks—contributing insight to inform policy changes, leadership capability initiatives, and organisational decisions
- Capability Building & Prevention
- Support proactive people management by sharing best practice, contributing to manager guidance, toolkits, or training, and promoting early intervention to reduce avoidable ER issues
Strong advisory capability, coaching managers and leaders through sensitive people matters with confidenceOperate with discretion and sensitivityUtilize ER case data to identify opportunities or systemic issues, and develop recommendationsUtilization of a case management system to track and monitor casesMaintain accurate case records, documentation, and reporting in line with governance, audit, and data-privacy standards, ensuring consistency and defensibility of ER decisionsAbility to interpret assess, navigate and advise on ER related employment law across multiple jurisdictionsSubstantive end to end ER case management and investigation experience, managing multiple cases simultaneouslyExcellent communication & interpersonal skillsKnowledge of France’s legislation around Employee Relations Management (fluency in French is required for this role)Highly organized with the ability to manage multiple cases simultaneouslySound commercial judgements : Balance employee advocacy with business needs, ensuring employees are treated with dignity, respect, and transparency throughout ER processes and that outcomes reinforce trust and organisational valuesStrong influencing skills