Housekeeping Coordinator - Four Seasons Hotel Megève - Hiver 25/26

Four Seasons Hotels and Resorts; Megève; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A luxury hotel chain in Megève is seeking a Housekeeping Coordinator to ensure seamless coordination of housekeeping operations. Responsibilities include managing service requests, maintaining records, and coordinating between departments. Candidates should be fluent in French and English, possess a valid work permit, and demonstrate thoroughness and a sense of service. This position offers a 39-hour seasonal contract with various perks including accommodation and meals.

Prestations

39-hour seasonal contract

Uniform supplied and laundered

One meal per shift

Bonus for loyalty after two seasons

Accommodation options available

Discounts at local attractions

Qualifications

• Valid work permit.
• Fluent in French and English preferred.
• Availability and sense of service.

Responsabilités

• Coordinate communication between housekeeping and other departments.
• Manage housekeeping service requests promptly.
• Maintain records on room status and guest preferences.
• Assign tasks based on guest and operational priorities.
• Interact with guests politely over the phone.
• Monitor inventory and request replenishments.
• Provide updates on room readiness.
• Assist in organizing the housekeeping desk.
• Support the department as needed.

Connaissances

Fluent French

Fluent English

Thoroughness

Sense of service

Discretion

Description du poste

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Alpine chic on the Mont s'Arbois slopes; our modern chalet builds on the legacy of the Rothschild family who set out to create an unrivaled resort experience nearly a century ago. Distinct French character, pure Alpine tradition, and an inviting setting in both summer and winter define this mountain retreat. Play one of the world's finest Alpine golf courses, relax in the region's largest spa, and dine at Le 1920, honored with two Michelin stars. Our first Four Seasons mountain destination in Europe with 55 spacious accommodations including 14 suites is due to re-open in December 2019 following renovation, with seasonal operations from December 15 to April 15 and June 14 to September 30.

About Four Seasons Megeve:

Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world's finest Alpine golf courses, relax in the region's largest spa, and dine at La Brasserie Benjamin where French cuisine is celebrated. Discover Pan-Asian cuisine at our restaurant Kaito, and enjoy breathtaking views at Edmond's, our fine dining restaurant. For slopes or trails, L'Idéal 1850, our high-altitude restaurant, is perfect after an adventurous day.

About the role:

The Housekeeping Coordinator plays a vital role in ensuring seamless coordination of housekeeping operations. Serving as the central contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.

What you will do:

• Coordinate and communicate effectively between the housekeeping team and other departments.
• Manage and respond to housekeeping service requests promptly and accurately.
• Maintain records, including room status updates, maintenance requests, and guest preferences.
• Assign tasks to housekeeping staff based on guest and operational priorities.
• Interact with guests over the phone in a polite and courteous manner as per company policy.
• Monitor inventory of housekeeping supplies and request replenishments as needed.
• Provide accurate and timely updates on room readiness for the front desk team.
• Assist in maintaining the cleanliness and organization of the housekeeping desk area.
• Show flexibility to support the department when needed based on operational requirements.

The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management.

What we are looking for:

• Valid work permit
• Languages: Fluent French and English preferred
• Thoroughness, availability, sense of service and discretion

What we offer:

• 39-hour seasonal contract
• Salary communicated during interview
• Uniform supplied and laundered for operating staff
• One meal per shift at our Employees' Canteen
• Employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer) as a reward for loyalty

What your experience will be like:

• Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. Our Staff House offers games, relaxation, and a gym.
• A dedicated shuttle service will take you to your workplace and show you the region's sights.
• Accommodation options include a shared or single room, with a monthly housing allowance available if you prefer your own place.
• Take advantage of discounts at our restaurants, ski pass, access to Mont Blanc Tunnel, thermal baths, cinemas, and other attractions.
• Join our Staff Party at the end of the season.