Hospitality Solution Lead

Amadeus; Nice; Hybride; EUR 50 000 - 90 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Solution Developer to lead engagements in the hospitality sector. This role involves analyzing customer requirements, orchestrating solution development, and collaborating with various teams to ensure scalable and valuable solutions. The position offers flexible teleworking options, competitive remuneration, and a commitment to professional growth in a diverse and inclusive environment. Join a forward-thinking company that values innovation and fosters a culture of belonging, where your contributions will make a meaningful impact.

Prestations

Flexible teleworking options

Home office setup allowance

Monthly stipend

Six weeks of holiday

Pension contributions

Healthcare insurance

Onsite dining

Sports facilities

Concierge services

Qualifications

• Experience in leading solution development and customer engagements.
• Strong analytical skills to understand customer needs and technical environments.

Responsabilités

• Lead the solution stream of Hospitality engagements, ensuring customer needs are met.
• Coordinate with development teams and stakeholders to design scalable solutions.

Connaissances

Solution Development

Stakeholder Management

Project Management

Technical Analysis

Customer Engagement

Formation

Bachelor's Degree in Computer Science or related field

Master's Degree in Business Administration

Outils

Project Management Software

Collaboration Tools

Business Intelligence Tools

Description du poste

Fierce competition, digital transformation, systems fragmentation and need for personalization are the drivers of change in the hospitality industry.

Amadeus has built an extensive portfolio of solutions for hotels and hotel chains: Central Reservation System (CRS), Sales & Event, Service Optimization, Guest Management, BI, etc., with the objective of offering a modular and integrated platform with innovations such as Products & Attributes.

In this context, the Customer Solution team leads customer engagements, assembling solutions that enable hotel chains to unlock their distribution channels while focusing on their key differentiators and remaining competitive. Within Amadeus Hospitality, we are part of the Engineering & Technology group, working closely with Product Management and Program Management teams. We stay at the forefront by understanding our customers' specific needs and technical environments.

Purpose

Serve as the primary Solution entry point for a customer or customer segment, analyzing and prioritizing requirements, and orchestrating activities for end-to-end solution development.

Support key deployment, adoption, and customer projects.

Represent the customer or segment with product management to prioritize investments and allocate R&D budgets based on customer priorities.

Contribute to knowledge management and upskilling activities related to content, products, and services for the customer or segment.

Main responsibilities

Lead the solution stream of Hospitality engagements (Project or BAU), developing a deep understanding of customer needs and ecosystems, and collaborating with Solution Managers and TBAs to design suitable solutions.

Identify and involve relevant stakeholders within Solution, System Integration, and Component teams.

Support Product Management's vision by ensuring solution designs are scalable and valuable across all customers.

Coordinate with development teams to ensure features meet customer needs, including:

• Understanding the business problem
• Documenting solutions (e.g., IDDs)
• Reviewing HSDs and ATSs
• Communicating risks and prioritization

Lead Architecture & Design Review Boards, and develop modules and artifacts for Amadeus products and platform components in collaboration with architects and tech leads.

What we can offer you

Competitive remuneration, individual and company bonuses, and many benefits.

Work from anywhere: Flexible teleworking options, home office setup allowance, and monthly stipend.

Six weeks of holiday, pension contributions, and healthcare insurance.

Experience in a complex, critical environment among leading tech companies.

Professional growth in an international, multisite environment with diverse talent.

A broad range of trainings to develop technical and soft skills, available onsite and online.

Join a diverse and inclusive workplace

Enjoy amenities like coffee hubs, quiet zones, flexible desks, onsite dining, sports facilities, and concierge services.

Application process: Submit your application online, participate in phone interviews, online tests, and face-to-face interviews. An offer will follow if successful.

Join our global team, develop your skills, and build an impactful international career.

100% of our recruits started by applying. Take a chance!

Diversity & Inclusion

Amadeus strives to lead in Diversity, Equity, and Inclusion, fostering a culture of belonging, attracting talent from all backgrounds, and promoting an inclusive work environment. We are an equal opportunity employer, considering all qualified applicants without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or other protected characteristics.