Hollister - Responsable Surface de Vente (Key Lead), Docks 76

abercrombie-fitch-co.; Rouen; Sur place; EUR 22 000 - 30 000; Plein temps

Résumé du poste

Une entreprise de vente au détail internationale recherche un Key Lead à Rouen. Dans ce rôle, vous serez responsable d'assurer une expérience client exceptionnelle, de superviser l'équipe en magasin et de contribuer aux performances de vente. Ce poste requiert un diplôme de lycée et idéalement une expérience en vente au détail.

Prestations

Prime de vente trimestrielle

Horaires flexibles

Opportunités d'avancement de carrière

Formation et développement

Qualifications

• Expérience en vente au détail d'au moins 1 an recommandée.
• Fluence en anglais et français CEFR B2 requise.
• Pas d'expérience managériale requise.

Responsabilités

• Assurer une expérience client de qualité en magasin.
• Superviser l'équipe de vente et assurer l'exploitation efficace du magasin.
• Participer aux opérations d'ouverture et de fermeture.

Connaissances

Communication

Adaptabilité

Orientation Client

Connaissance des tendances de la mode

Formation

Diplôme de lycée ou équivalent

Description du poste

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Opening & Closing routine

Product Knowledge & Brand Awareness

Business Understanding

Proactive Thinking

Attention to Detail

Register / Point of Sales use

Asset Protection

Visual Displays

System Skills

Work Schedule Requirements

Availability

Schedule will vary weekly but should expect to work at least 20-25 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education- High School Diploma / equivalent preferred

Retail Experience- At least 1 year of retail experience is preferred.

Supervisor / Managerial Experience- No supervisory / management experience is required.

CEFR B2 Fluency in English & French, required

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Adaptability / Flexibility & Stress Tolerance

Multi-Tasking

Promoting Diversity & Inclusion

Work Ethic

Orientation Client

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :

Quarterly Sales Incentive Bonus

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who'll Celebrate you for Being YOU