Healthcare IT Application Engineer – Database & Automation

DrFirst; France; A distancia; EUR 103.000 - 112.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary 115000-125000 USD

Discretionary bonus

Medical, dental, and vision insurance

401K with company match

HSA

PTO 18 days + holidays

Education funds up to $1500

Voluntary benefits including FSA

Remote-first company

Descripción de la vacante

DrFirst is seeking an Application Engineer - Database to provide advanced technical support for DrFirst applications, diagnosing and resolving complex issues escalated by internal teams. You will be the primary Tier 2 escalation point and collaborate with Development and Product teams to address root causes.

You will lead automation initiatives using Python, maintain data integrity across multiple databases, and contribute to process improvements within the Operations Team while engaging with

Formación

• Expert knowledge of Oracle/PostgreSQL and PL/SQL.
• Proficiency in Python for automation and data analysis.
• Familiarity with DevOps practices and incident workflows.
• 2+ years of Tier 1/2 experience in technical support.
• Healthcare IT experience is desirable.

Responsabilidades

• Triage Tier 2 cases to determine root cause and drive resolution.
• Manage cases per SLA for each customer’s support plan.
• Analyze production data and reproduce issues in test environments.
• Develop Python scripts and tooling to drive automation.
• Collaborate with Dev and Product teams to address root causes.
• Lead cross-team projects to implement new processes and apps.
• Maintain data integrity across DrFirst databases.
• Coordinate with EDW for BI dashboards and data solutions.
• Troubleshoot system‑critical issues with DevOps support.

Conocimientos

Relational databases

PL/SQL

Python

DevOps practices

Tier 1/2 support

Healthcare IT experience

Educación

Master’s degree preferred

Herramientas

DBeaver

pgAdmin

Descripción del empleo

DrFirst is seeking an Application Engineer - Database to provide advanced technical support for DrFirst applications, diagnosing and resolving complex issues escalated by internal teams. You will be the primary Tier 2 escalation point and collaborate with Development and Product teams to address root causes.

You will lead automation initiatives using Python, maintain data integrity across multiple databases, and contribute to process improvements within the Operations Team while engaging with