Head of Operations/Head of PMO

Akila; Paris; Sur place; EUR 70 000 - 120 000; Plein temps

Résumé du poste

Akila is looking for a dynamic Head of Operations to oversee global project management in the energy efficiency sector. The ideal candidate will possess extensive experience in SaaS, strong leadership skills, and the ability to navigate complex global operations while collaborating across departments to achieve strategic goals.

Qualifications

• 5 to 8 years experience managing global operations within the SaaS industry.
• Fluent in English; other languages preferred.
• Strong leadership and technical proficiency.

Responsabilités

• Oversee planning, execution, and delivery of global projects.
• Lead diverse teams of project managers and operational staff.
• Identify and mitigate risks in global operations.

Connaissances

Leadership

Analytical Skills

Time Management

Cultural Sensitivity

Formation

Bachelor’s degree in Business Administration, Project Management, or related field

MBA or Engineering background

Outils

Project Management Tools

SaaS Platforms

Description du poste

We are seeking a dynamic and experienced Head of Operation to lead our global project operations. This role is crucial in ensuring the successful execution and management of our projects across various regions, with a focus on the energy efficiency sector. The ideal candidate will have a proven track record in managing complex, global operations within the SaaS industry and possess strong leadership skills to drive our team towards achieving our strategic goals.

Key Responsibilities

• Global Project Management : Oversee the planning, execution, and delivery of projects across multiple regions, ensuring they meet timelines, budgets, and quality standards.
• Team Leadership : Lead and mentor a diverse team of project managers and operational staff, across multiple regions worldwide, fostering a culture of collaboration, accountability, and continuous improvement.
• Cross-Functional Collaboration : Work closely with other departments, including sales, product development, and customer success, to align project goals with overall business objectives.
• Risk Management : Identify and mitigate risks associated with global operations, including managing time zone differences and cultural nuances.
• Performance Optimization : Implement and optimize operational processes and tools to enhance efficiency, tracking costs, and improve overall project performance.
• Client Engagement : Maintain strong relationships with key clients, ensuring their satisfaction and addressing any operational issues promptly.
• Reporting and Analysis : Provide regular reports on project status, performance metrics, and key insights to senior management and stakeholders.
• Supplier & Partner Management： Coordinate and align activities with external partners to ensure seamless collaboration. Proactively build strong relationships, address challenges, and monitor partnership effectiveness for continuous improvement.

Requirements

• Education : Bachelor’s degree in Business Administration, Project Management, or a related field. An MBA or Engineering background is a plus.
• Experience : Minimum of 5 to 8 years of experience in managing global operations within the SaaS industry, with a preference for those with experience in BMS & IoT solutions.
• Language Skills : Fluency in English is a must. Proficiency in other languages is a plus.
• Time Management : Ability to effectively manage and coordinate projects across multiple time zones, ensuring seamless communication and collaboration.
• Leadership : Strong leadership skills with the ability to inspire and motivate a global team.
• Technical Proficiency : Familiarity with project management tools and software, as well as experience with SaaS platforms and technologies.
• Analytical Skills : Strong analytical and problem-solving abilities to drive data-driven decision-making and process improvements.
• Cultural Sensitivity : Understanding and appreciation of cultural differences, with the ability to navigate and leverage diverse perspectives.