Head of Delivery

RE : DISCOVER; Paris; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

A leading company specializing in software project delivery is seeking a Head of Delivery to manage successful project outcomes for their clients. This key role requires strong leadership in the eCommerce sector and involves mentoring teams, overseeing resource planning, and enhancing delivery processes, all within a flexible working environment.

Prestations

Flexible working model

Competitive salary and benefits package

Collaborative and values-driven team

Impactful projects with ambitious clients

Qualifications

• Experience delivering complex software projects.
• Background in eCommerce or agency environments.
• Experience working with engineering teams.

Responsabilités

• Lead the delivery of client work across multiple projects.
• Manage and mentor Delivery Managers, PMs, and BAs.
• Drive continuous improvement across the delivery function.

Connaissances

Software Delivery

Client-Facing Skills

Project Management

Commercial Awareness

Leadership

Description du poste

We're Hiring: Head of Delivery | Software Project Delivery | eCommerce | Agency Experience

Location: Paris (Hybrid working available)

Employment Type: Full-time

We’re looking for a Head of Delivery to lead the successful delivery of software projects across our growing client portfolio. You’ll ensure that our multidisciplinary teams are set up for success, that clients receive consistent and high-quality delivery, and that our practices and processes scale as we do.

This is a key leadership role, ideal for someone with a background in software delivery, excellent client-facing skills, and experience in eCommerce and/or agency environments.

About You

You’ll be a strong fit if you:

• Have solid experience delivering complex software projects (essential)
• Have ideally worked in or closely with the eCommerce sector
• Bring experience from an agency or consultancy background
• Have some experience working directly with engineering teams
• Are confident leading project teams and managing stakeholders at a senior level
• Know how to balance process with pragmatism and can flex your approach when needed
• Have excellent commercial awareness and the ability to spot delivery risks early
• Care about creating a positive, collaborative, and accountable delivery culture

What You'll Be Doing

• Leading the delivery of client work across multiple projects and workstreams
• Managing and mentoring Delivery Managers, PMs, and BAs to support their growth and performance
• Driving continuous improvement across our delivery function, from tooling to team processes
• Working closely with other departments (design, engineering, commercial) to ensure joined-up thinking
• Overseeing resource planning and project staffing to meet client and business needs
• Supporting business development and strategic planning for new and existing accounts
• Ensuring client satisfaction through transparent communication and consistent delivery excellence

Why Join Us

• Work on impactful projects with ambitious clients across a range of sectors
• Be a part of a collaborative, values-driven team with a strong delivery culture
• Shape and evolve the delivery function at a strategic level
• Enjoy a flexible, hybrid working model based in our Paris office
• Competitive salary and benefits package [c€80 000 - €100 000].

If you’re a delivery leader ready for your next challenge, we’d love to hear from you.

Apply now or get in touch for a confidential chat.