Head of Client Strategy Management

Natixis NY Branch; Paris; Hybride; EUR 60 000 - 120 000; Plein temps

Résumé du poste

An established industry player seeks a dynamic Head of Client Strategy & Management to lead a team in a collaborative and innovative environment. This role emphasizes strategic prioritization, customer insights, and cross-selling initiatives, all while promoting employee growth and societal engagement. With flexible remote work options, this position is perfect for a proactive leader ready to make a significant impact in the financial sector. Join a team that values excellence and transformation in finance, and help shape the future of client management.

Prestations

Flexible remote work options

Employee growth opportunities

Training and career development

Engagement with societal causes

Qualifications

• 5+ years of team management experience in sales or customer contact.
• Proficiency in project management and advanced Excel skills.

Responsabilités

• Leading a team of 10 Client Strategy & Management Officers.
• Monitoring business performance and contributing to strategic initiatives.

Connaissances

Team Management

Project Management

Excel

PowerPoint

Salesforce

Business Object

Relationship Skills

English Proficiency (C1)

Description du poste

Natixis Corporate & Investment Banking is a leading global financial institution providing advisory, investment banking, financing, corporate banking, and capital markets services worldwide.

Our experts in nearly 30 countries advise clients on strategic development, growth, transformation, and environmental impact reduction. As part of Groupe BPCE, the second-largest banking group in France, Natixis CIB benefits from strong financial ratings (Standard & Poor's: A+, Moody's: A1, Fitch: A+).

Job Description

You will join the CIB COO department, specifically the Chief Client Office, as Head of Client Strategy & Management.

The Chief Client Office supports CIB’s business development through customer knowledge, franchise development, cross-selling, strategic prioritization, and process management.

Daily responsibilities include:

1. Leading and managing a team of 10 Client Strategy & Management Officers;
2. Setting work axes, priorities, and ensuring quality and deadlines;
3. Collaborating with CIB businesses and other teams to deliver quality services;
4. Being the primary contact for business leaders on commercial issues;
5. Monitoring business performance and contributing to strategic initiatives;
6. Providing market intelligence and customer insights;
7. Promoting cross-selling between lines of business;
8. Analyzing customer performance to optimize resources.

This role operates in an international, collaborative environment emphasizing excellence and impact.

#TransformaveFinance

The position is based in Paris with flexible remote work options.

We prioritize employee growth through mobility, training, and career development in an inclusive, hybrid environment.

Employees can also engage with societal causes via our corporate foundation.

Recruitment Process

Initial contact by a recruiter, followed by meetings with business experts.

Qualifications & Skills

Ideal candidates have:

• At least 5 years of team management experience, preferably involving origination, sales, or customer contact;
• Proficiency in project management, Excel, PowerPoint, and ideally Salesforce and Business Object;
• Excellent relationship skills, listening, pragmatism, organization, communication, and analysis;
• Responsiveness and ability to work under high-stakes, dynamic conditions;
• English proficiency at C1 level.