Head of Billing

Rocket Lab; France; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Join a leading satellite operator as the Head of Delivery for Eutelsat Group's billing solutions. This role involves defining product roadmaps, managing complex projects, and collaborating with diverse stakeholders to enhance customer satisfaction and operational efficiency. You will play a critical role in revolutionizing the customer experience in the satellite technology space.

Qualifications

• 5-8 years of experience in product planning and software delivery.
• Experience with telecom/satellite billing solutions.
• Comfortable with fast-paced changes and ambiguity.

Responsabilités

• Lead the implementation and delivery of billing applications.
• Manage external suppliers and drive continuous improvements.
• Collaborate with cross-functional teams for operational efficiency.

Connaissances

Project Management

Billing Solutions

Agile Delivery

Analytical Skills

Formation

Graduate degree in any technical discipline

Description du poste

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team.

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.

Who You Are:

You are passionate about SaaS/Cloud products and being the voice of the customer. You have a proven track record in delivering complex and challenging technology solutions. You are detail oriented and enjoy collaborating with multiple stakeholders to solve complex problems. You love rolling up your sleeves and making things happen. You’re sparked by a fast pace, new challenges, and always have an eye on achieving business outcomes. You lead functional discussions, build consensus, push boundaries, and crush deadlines. You want to make a real difference in the world by revolutionising space telecoms by building a great digital user experience.

What You’ll Do:

You will be the Head of delivery for Eutelsat Group’s billing solution. You will be responsible for defining and driving the product roadmap, and will actively contribute to the vision and goals, aligning with our aim to make the easiest company to do business with. You will collaborate with internal/external stakeholders, solution architects, other product/application owners and DevOps teams.

You will:

• Be responsible for the billing domain (consisting of several applications): leading implementation, prioritising features together with business and demand management teams and driving innovation.
• Lead the planning, execution and delivery of projects, ensuring delivery of features and enhancements on time and in quality.
• Ensure billing processes run correctly and on time, proactively suggest solutions in case of dysfunctions

• Work closely with the other teams of the CDIO unit and partner with cross-functional teams to design and implement best-in-class processes and develop solutions that enhance operational efficiency and customer satisfaction.
• Drive the transformation of the Billing domain to consolidate systems and reach target architecture.
• Manage external suppliers and challenge / push them towards delivery excellence, track performance and push for continuous improvements.
• Participate to the budget follow up dedicated to Billing domain
• Should there be a decision to hire internally, participate in the full recruitment process as well as conducting performance reviews.

What it takes:

• Graduate degree in any technical discipline
• 5-8 years’ experience in product planning, technical product development and software delivery
• Comfortable with change and ambiguity inherent to an evolving market
• Significant experience of:
• Billing solutions in a Telecom/Satcom B2B environment
• Tools-based scaled Agile delivery and DevOps – using in-house, systems integrators and product vendors
• Global multi-party delivery models
• Global compliance, security standards and data protection

What we’d love:

• Experience in managing complex projects and transformations in a B2B and/or telecom environment
• Experience with market leading Billing products such as Amdocs, Netcracker, Oracle-BRM, Ericsson, Zuora et al.
• Experience with API-led products
• Prior experience in telecoms or satellite communications providers
• Strong analytical skills with experience in technical systems and business processes
• Experience in TMF Open APIs/ODA

Where you’ll be:

• Digital Products Teams in London, Paris, Turin.
• Some international travel may be necessary.

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.