Head Bartender

Accor; Issy-les-Moulineaux; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A luxury lifestyle hotel is seeking a Bar Attendant to manage bar operations, ensure excellent customer service, and prepare cocktails to hotel standards. Suitable candidates should have previous bar experience, a high school diploma, and strong communication skills. This position requires multitasking and maintaining a clean work environment.

Qualifications

• Previous bar operation experience is essential.
• Two years in a public contact position in a hotel setting preferred.
• Ability to maintain high attention to detail.

Responsabilités

• Read daily events for awareness of VIP arrivals.
• Ensure proper service details are performed for every guest.
• Make cocktails according to the hotel's standard beverage manual.
• Limit problems related to customers' excessive drinking.
• Maintain cleanliness and organization in the bar area.

Connaissances

Excellent bar knowledge

Strong multitasking ability

Effective communication skills

Customer service orientation

Attention to detail

Formation

High School Diploma or equivalent

Description du poste

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments, and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award-winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Read daily events to be aware of any VIP arrivals.
• Must have a complete working knowledge of bar items, ingredients, and preparation.
• Ensure all details of service are performed properly for every guest.
• Understand and adhere to Food & Beverage Department Standard Operating Procedures.
• Change ashtrays, serve cigarettes, and wipe down the bar area.
• Carry trays, bus, and reset tables with linen, china, glass, and silverware.
• Ascertain guest satisfaction and handle any problems which may arise, informing a manager of the issue and how it was resolved.
• Greet regular guests by name when possible, note preferences, and serve accordingly.
• Set up the bar professionally at opening, including liquor, ice, glassware, juices, and garnishes.
• Process drink orders in proper calling order from guests and service staff, checking for correct order and managing billing efficiently.
• Make all cocktails according to the hotel's standard beverage manual.
• Receive and check liquor against previous shift’s requisitions.
• Limit problems and liability related to customers' excessive drinking.
• Serve snacks or food items to customers seated at the bar.
• Organize requisitions, pickups, and verification for F&B items used in the bar areas.
• Ensure the bar is fully stocked and all opening and closing duties are completed.
• Slice and pit fruits for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware.
• Manage security in the work area, and do not leave the bar area unless properly relieved by a colleague.
• Assist with cleanup: mopping floors, removing cans and bottles, cleaning rails and counters, removing melting ice in bins.
• Maintain complete knowledge of all F&B services, outlets, hotel services, and features.
• Able to handle cash following established accounting procedures.

Qualifications

• High School Diploma or equivalent required.
• Previous bar operation experience is a must.
• Two years in a public contact position, preferably in an upscale or lifestyle brand hotel with detailed bar knowledge.
• Previous public contact and/or cashiering experience.
• Gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment, and maintain high attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive relationships with other employees and departments.
• Ability to work independently and collaborate with others to promote teamwork.