Guest Experience & Workplace Concierge

CBRE; Toulouse; Sur place; EUR 26 000 - 34 000; Plein temps

Résumé du poste

CBRE is hiring a Workplace Experience Coordinator in Toulouse to deliver world-class customer service to employees and visitors. You will be the first point of contact, greet guests, issue passes, answer calls, and organize events and services within the building.

You will coordinate with vendors, support on-site activities, and follow security procedures to ensure a safe, welcoming work environment for all occupants and guests.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills to exchange straightforward information.

Responsabilités

• First point of contact for all entrants; greet, issue passes and follow security protocols.
• Answer calls professionally; create presentations and address groups of various sizes.
• Arrange and confirm recreational, dining and business activities for requestors.
• Coordinate workplace services including mail, on-boarding and supplies; manage on-site tasks.
• Acknowledge inquiries and provide professional, customer-service oriented solutions.
• Organize on-site events, secure space, set up/tear down, and deliver supplies.
• Follow security and emergency procedures and notify relevant parties as needed.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information clearly; follow manager directions.

Connaissances

Communication

Organization

Customer service

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

CBRE is hiring a Workplace Experience Coordinator in Toulouse to deliver world-class customer service to employees and visitors. You will be the first point of contact, greet guests, issue passes, answer calls, and organize events and services within the building.

You will coordinate with vendors, support on-site activities, and follow security procedures to ensure a safe, welcoming work environment for all occupants and guests.