Group QHSE Manager

Newrest; Toulouse; On-site; EUR 90,000 - 120,000; Full time

Job summary

Newrest is seeking a Group QHSSE Manager to lead and coordinate quality, safety, health, and environment initiatives from our Toulouse headquarters. The role supports worldwide operations through a matrix organization, driving ISO management systems, incident investigations, and continuous improvement across multiple sites.

The ideal candidate holds a Master’s in a related field, 5+ years in QHSSE, and strong auditing experience, with travel ~50%.

Qualifications

• Master's degree in Food Safety, Quality, QHSE, Engineering or related field.
• Minimum 5 years of experience in Quality, Food Safety or QHSE management.
• Experience within food manufacturing, catering, airline catering, hospitality, facility management or similar operational environments.
• Proven experience managing projects and influencing stakeholders within a matrix organization.

Responsibilities

• Conduct operational, food safety, quality, health & safety, ramp safety & security (IMS) audits within Group subsidiaries.
• Assess compliance with Group standards, HACCP principles, ISO requirements, customer requirements and regulatory obligations.
• Monitor implementation of corrective and preventive actions following audits, incidents, or customer findings.
• Provide coaching, mentoring and technical support to local QHSSE teams and operational management.
• Promote the deployment and continuous improvement of Newrest's Food Safety Culture program (I Care by Newrest).
• Monitor key QHSSE performance indicators and challenge operational performance where necessary.
• Support countries and zones in the implementation of Group policies, standards and improvement plans.
• Participate in the development, review and deployment of Group QHSSE procedures, standards and tools.
• Contribute to the digitalization of QHSSE processes and reporting systems.
• Support operational teams during tenders, client presentations and implementation of new contracts.
• Participate in the design and review of QHSSE sections of commercial proposals.
• Support strategic client relationships regarding quality, food safety and HSE matters.
• Contribute to Group transformation and improvement projects.
• Lead or support Root Cause Analysis investigations and ensure effective implementation of corrective actions.

Skills

Fluent English

Spanish desirable

Education

Master's degree in Food Safety / Quality / QHSE / Engineering

Lead Auditor qualification (ISO)

Tools

Microsoft Office

Job description

At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.

About Newrest

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.
Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.
More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.
We are looking to strengthen our Group QHSSE Department by recruiting a Group QHSE Manager for our headquarters in Toulouse.
Reporting directly to the Group QHSSE Director, you will join a dynamic corporate team supporting Newrest operations worldwide through a matrix organization.
The Group QHSSE Department acts as an internal center of expertise, ensuring the deployment of Newrest's Integrated Management System (IMS), driving continuous improvement, supporting operational excellence, and promoting a strong food safety culture across all business activities.
This position offers a unique opportunity to work in an international environment and play a key role in supporting Newrest's growth and operational performance worldwide.

Key Responsibilities

Operational Support & Audits

• Conduct operational, food safety, quality, health & safety, ramp safety & security (IMS) audits within Group subsidiaries.
• Assess compliance with Group standards, HACCP principles, ISO requirements, customer requirements and regulatory obligations.
• Monitor implementation of corrective and preventive actions following audits, incidents, or customer findings.
• Provide coaching, mentoring and technical support to local QHSSE teams and operational management.
• Promote the deployment and continuous improvement of Newrest's Food Safety Culture program (I Care by Newrest).

QHSSE Governance & Performance

• Monitor key QHSSE performance indicators and challenge operational performance where necessary.
• Support countries and zones in the implementation of Group policies, standards and improvement plans.
• Participate in the development, review and deployment of Group QHSSE procedures, standards and tools.
• Contribute to the digitalization of QHSSE processes and reporting systems.

Business & Project Support

• Support operational teams during tenders, client presentations and implementation of new contracts.
• Participate in the design and review of QHSSE sections of commercial proposals.
• Support strategic client relationships regarding quality, food safety and HSE matters.
• Contribute to Group transformation and improvement projects.

Crisis & Incident Management

Support Subsidiaries During Major Incidents, Including

• Food safety alerts;
• Foodborne illness investigations;
• Product recalls;
• Serious workplace or operational safety events;
• Customer escalations and crisis management situations.

Lead or support Root Cause Analysis investigations and ensure effective implementation of corrective actions.

Certification & Integrated Management System

• Support and coordinate Group certification activities.
• Maintain and strengthen compliance with ISO 9001, ISO 14001, ISO 22000, ISO 45001 and other relevant standards.
• Participate in the evolution and continuous improvement of Newrest's Integrated Management System.

Education & Experience

• Master's degree in Food Safety, Quality, QHSE, Engineering or related field.
• Minimum 5 years of experience in Quality, Food Safety or QHSE management.
• Experience within food manufacturing, catering, airline catering, hospitality, facility management or similar operational environments.
• Proven experience managing projects and influencing stakeholders within a matrix organization.

Technical Skills

Strong knowledge of:

• ISO 9001
• ISO 14001
• ISO 22000 / FSSC 22000
• ISO 45001
• HACCP principles
• Food Safety Management Systems

Lead Auditor qualification on at least one ISO standard preferred.
Experience with Root Cause Analysis methodologies.
Excellent command of Microsoft Office tools.

Languages

• Fluent English is mandatory, on top of French.
• Spanish is highly desirable.

Personal Qualities

• Strong field orientation and operational mindset.
• Excellent communication and interpersonal skills.
• Autonomous, pragmatic and solution-oriented.
• Ability to prioritize and manage multiple topics simultaneously.
• Strong analytical skills and capacity to challenge constructively.
• Willingness to travel internationally (approximately 50%).

What You Should Know Before Applying

• Out of solidarity with our field teams, remote work is not available
• Versatility is key, even in support functions
• A strong corporate DNA based on commitment, responsibility, and team spirit
• A dynamic, international environment that is constantly evolving
• Double-digit growth since 2020
• €3.4 billion in revenue (2024/2025)
• Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
• In-house ERP system: Winrest
• A Graduate Program that develops young talent
• Management of the entire value chain: from raw material procurement to delivery on the tarmac
• Over 2 million meals served per day
• Group news available here: https://media.newrest.eu/