Group Manager Service Partnering H/F - FRANCE

Computacenter AG & Co. oHG; Paris; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Group Manager to lead their Services Partnering team. This role involves managing a diverse portfolio of international partners, ensuring they deliver high-quality services aligned with the company's standards. The ideal candidate will possess extensive experience in partner management and business development, with a strong ability to lead and motivate a team. This position offers an exciting opportunity to influence the global partner strategy and drive growth in managed services revenue. Join a forward-thinking company that values innovation and collaboration.

Qualifications

• Proven track record in team leadership and partner management.
• Experience in business development within IT services.

Responsabilités

• Lead a team of partner managers, providing coaching and mentorship.
• Build and manage a diverse portfolio of strategic partners.
• Drive partner enablement programs to enhance service delivery.

Connaissances

Team Leadership

Partner Management

Business Development

Contract Negotiation

Communication Skills

Interpersonal Skills

Presentation Skills

Stakeholder Management

International Business Experience

Description du poste

We are hiring a Group Manager - Services Partnering to join the international Partner Managers team.

The Group Manager – Services Partnering will lead a team of International Partner Managers within Group Managed Services who develop and manage Computacenter's global services partner network.This role requires a highly motivated and experienced individual with a proven track record in team leadership, partner management and business development within the IT services sector.

• Manage a team of partner managers, providing coaching, mentorship, and performance feedback.
• Influence and contribute to the global services partner strategy aligned with Computacenter's overall Managed Services growth objectives.
• Build and manage a diverse portfolio of partners capable of delivering high-quality outsourced and out-tasked service outcomes.
• Identify, recruit, and on-board strategic partners, ensuring alignment with Computacenter's service standards and customer needs.
• Drive partner enablement programs to ensure partners have the necessary knowledge and skills to deliver Computacenter's services.
• Cultivate and maintain strong relationships with key stakeholders within partner organisations.
• Monitor partner performance and ensure adherence to service level agreements (SLAs).
• Deliver cost savings/avoidance to enhance Computacenter’s competitiveness and support growth.

Performance indicators
• Effective management and development of the partner managers.
• Effective cascade and delivery of the team’s objectives
• Partner performance against agreed SLAs and KPIs.
• Achieve annual cost savings/avoidance target.
• Growth in Managed Services revenue generated through partner engagements.

• Demonstrated ability to lead and motivate a team.
• Extensive experience in partner management
• Experience with contract negotiation and management.
• Experience working in a global, matrixed organization.
• Excellent communication, interpersonal, and presentation skills.
• Ability to build and maintain strong relationships with key stakeholders.
• International business experience

The candidate should be fluent in english.