Group Head of Sales Operations H/F

DealHub Ltd.; Paris; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Partage des bénéfices

Note sur les repas (carte de repas €10

Mutuelle santé (60% couvert)

Transports publics ou vélo remboursés

Résumé du poste

Digital Virgo recherche un Responsable Operations Commerciales expérimenté pour structurer et optimiser les opérations de vente à l’échelle internationale. Vous dirigerez les outils et le CRM, avec une approche multi-offres et intégrerez l’IA dans le processus commercial.

Le poste exige 8+ années d’expérience en Sales/Revenue Ops, une maîtrise du CRM et une capacité à dialoguer avec un comité exécutif; travail hybride incluant déplacements ponctuels.

Qualifications

• Expérience: 8+ ans dans les Opérations des Ventes, Opérations de Revenu ou Opérations Business, avec exposition à des cycles longs et multi-pays B2B.
• Expertise CRM: architecture et intégration, pipelines, workflows et reporting; idéalement migration.
• À l’aise au niveau stratégique: présentation devant un comité exécutif, gouvernance et narration commerciale d’une offre.
• Expérience dans les secteurs telco, paiements ou distribution de contenu numérique est un plus.
• Maîtrise du français et de l’anglais; une troisième langue est un avantage.

Responsabilités

• Structurer l’approche Sales Ops en réunissant analytique centrale et régionale, plus Marketing, Finance et Produit.
• Mettre en place les outils et le CRM avec une approche multi-offres globale.
• Mettre l’IA au service du cycle commercial: capture des réunions dans le CRM, scoring des comptes, RFP.
• Piloter la radarisation des appels d’offres et les cas d’affaires, construire la veille tenders et les garde-fous IA-prix.
• Assurer une gouvernance commerciale efficace : revues de pipeline par zone, rituels de forecast, revues de comptes stratégiques — avec un seul jeu de données prêt à l’emploi.
• Conduire l’activation commerciale avec le Marketing. Co-développer le kit de vente de référence — pitch, argumentaire, onboarding terrain.

Connaissances

Ops commerciales

Gestion CRM

Analyse des données

Gestion des comptes

Gestion de projets

Outils

Salesforce

Pipelines de données

Description du poste

Digital Virgo is a world leader in distributing digital content services globally. We take apps, games, video, music and entertainment to mobile users — through telecom operators and their billing rails, and increasingly through local payment methods.

Present in 60 countries, with offices in 26 of them — and the footprint grows every year, opening new markets and reaching new customer segments.

It is built market by market, by teams who know their operators better than anyone. It is our biggest asset — and today, our biggest untapped one.

We serve two customers at once. Telcos, who plug our payment platform into their network. And digital content services, who want their product in front of millions of mobile users.

Plus d’informations sur notre activité et groupe sur digitalvirgo.com

Job Description

Why this role exists

Our commercial teams are local and small, covering markets far bigger than their headcount. They win on relationships. They lose time on everything else.

Scaling here means giving each small local team the firepower of a much bigger one. The right CRM, the right tooling, the right automations, and market signals that arrive first.

What you will do

• Structure the Sales Ops approach, bringing together central and regional business analytics and business operations, plus Marketing, Finance and Product.
• Run / redefine tools and CRM first with a global multi offer approach a
• Put AI to work across the commercial cycle. Meeting capture into the CRM, account scoring, RFP.
• Run the RFP radar and the business cases. Build the global tender watch — procurement portals, signal triage into the CRM — and the AI-assisted business case and pricing guardrails behind each deal.
• Enable efficient commercial governance : pipeline reviews by zone, forecast rituals, strategic account reviews — with one prepared data set and material the Comex can act on.
• Drive sales enablement with Marketing. Co-own the reference sales kit — pitch, argumentation, onboarding the field actually needs

Qualifications

Who we are looking for

• Experience: 8+ years in Sales Operations, Revenue Operations, Business Operations or operational consulting, with real exposure to long-cycle, multi-country B2B.
• CRM expertise: you have architected,, not just used it — data model, pipelines, workflows, reporting — and ideally migrated onto it.
• At ease at the strategic level: you can build a deck that holds up in front of an executive committee, run a governance process, and shape the commercial narrative behind an offer.
• Experience in telco, payments or digital content distribution is a plus
• fluent English and French. A third language is a also an advantage here.

And one thing that matters more than the résumé

Our zones own their P&L. Nothing here gets adopted because it was decided at group level — it gets adopted because you made it obviously better for the people who have to use it. Expect around 30% travel in our different offices around the world

Additional Information

What we offer

Salary: €70,000–€90,000/year, depending on qualifications

Financial Benefits

Profit-sharing bonus, meal voucher card (€10 value, 60% covered), family health insurance (60% covered), public transportation or bicycle commuting (50% covered)

Well-being & Work-Life Balance

1 day of remote work per week + 20 days per year, 12 days of RTT per year, access to Action Logement

Professional Development

Training platform, internal mobility

Team Life & Perks

After-work get-togethers and regular events, volunteer work with charitable organizations, vacation vouchers, access to cultural activities (movie tickets, culture vouchers)

Process de recrutement

Si votre profil retient notre attention, vous rencontrerez d’abord les RH, puis les responsables opérationnels.

Chez Digital Virgo, la diversité est notre force. Rejoignez une équipe inclusive où chacun.e a sa place.

Digital Virgo est aussi un employeur engagé Pro Vélo