Gouvernant d'étages F/H

Four Seasons Hotels and Resorts; Saint-Jean-Cap-Ferrat; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A luxury hotel group in Saint-Jean-Cap-Ferrat is seeking a dedicated individual to oversee housekeeping operations. You will ensure quality service standards are met while leading a team in a prestigious environment. Ideal candidates possess significant experience in 5-star luxury hospitality and are fluent in French with strong English skills. The position offers various benefits including career advancement opportunities and full health insurance.

Prestations

Career advancement

Guestroom discounts

Housing options

Full company health insurance

13th month & bonuses

Uniform provided

Free parking

Quality meals

Qualifications

• Experience in a luxury hotel position required.
• Ability to supervise a team of housekeepers and staff.
• Motivated, dynamic, and serious attitude necessary.

Responsabilités

• Oversee the cleaning of rooms and common areas.
• Manage team priorities and work schedules.
• Implement proactive processes to promote customer satisfaction.

Connaissances

Fluent in French

Very good English skills

Significant experience in 5-star luxury hospitality

Sense of responsibility and customer service

Rigorous with attention to detail

Punctual

Organized

Proactive and innovative

Formation

Hospitality training

Description du poste

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Timeless elegance and iconic glamour on the Côte d'Azur. With a guestbook signed by everyone from Elizabeth Taylor to Winston Churchill and an enviable perch overlooking the Mediterranean Sea, the palatial spread of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel has been the epitome of Côte d’Azur chic for more than a century. Today, sumptuous rooms with views from Nice to Monaco, Michelin-starred Provençal and Mediterranean cuisine and a lively pool club keep this landmark hotel at the forefront of Riviera life.

Within the hotel, you will be responsible for maintaining the quality of the guest room service. You will oversee the cleaning of rooms and common areas during day and evening shifts, according to quality standards and hygiene and safety regulations of the establishment.

You are fully autonomous and organized, capable of supervising a team of housekeepers and staff. You can manage team priorities and work schedules, anticipate needs, and listen to the requirements of an international clientele. You will implement proactive processes to promote customer satisfaction. You are naturally smiling, caring, curious, attentive, and have a genuine passion for service.

Our standards of quality, service, culture, and image are values we will develop together for your career.

Profile Sought

You have similar experience in a luxury hotel position, working according to the hotel’s quality standards. You are serious, dynamic, highly professional, and a team player.

• Fluent in French and very good English skills required
• Significant experience in 5-star luxury hospitality
• Organized, punctual, motivated, responsive, autonomous
• Sense of responsibility and customer service
• Rigorous with attention to detail
• Excellent presentation
• Adaptability, flexibility, and versatility
• Proactive and innovative
• Hospitality training

Your motivation and dynamism will make all the difference!

Advantages

Join the prestigious team at Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, and discover a career where luxury meets excellence.

As part of our Four Seasons family, you will enjoy many benefits:

• Career advancement: Opportunities for growth within one of the world's largest hotel groups.
• Guestroom discounts: Enjoy free or discounted stays at group properties (subject to seniority).
• Housing options: Accommodation near the workplace may be available depending on profile and contract type.
• Full company health insurance: Comprehensive health coverage fully covered by the company during your contract.
• 13th month & bonuses: Additional monthly salary and incentive bonuses based on seniority and performance.
• Uniform provided: We take care of your uniform so you can focus on your work.
• Free parking: Convenient parking near the hotel.
• Quality meals: Enjoy delicious meals at our staff restaurant.

  Joining the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, is more than just a job. It is becoming part of a house of excellence where every detail counts and your well-being is our priority. We look forward to welcoming you!