Global Yeast Extract Quality Director

Lesaffre; Marcq-en-Barœul; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

Une entreprise innovante et mondiale recherche un expert en gestion de la qualité pour superviser les processus de qualité et garantir la sécurité alimentaire. Dans ce rôle passionnant, vous serez responsable de la gestion des systèmes de qualité, de l'interaction avec les comptes clés et de la coordination des projets transversaux. Vous travaillerez dans un environnement multiculturel, contribuant à l'amélioration continue des normes de qualité. Si vous avez une solide expérience dans l'industrie alimentaire et une passion pour l'excellence, cette opportunité est faite pour vous.

Qualifications

• 15 ans d'expérience en gestion de la qualité dans l'industrie alimentaire ou chimique.
• Maîtrise des normes de qualité techniques et des processus de certification.

Responsabilités

• Gérer les processus de qualité et assurer la conformité des systèmes de qualité.
• Coordonner les visites des clients et gérer les retours d'information.

Connaissances

Gestion de la qualité

Résolution de problèmes

Connaissances en normes de qualité

Compétences en gestion de projet

Compétences en communication

Formation

Master en Sciences Biologiques

Formation en Gestion de la Qualité

Formation en Biotechnologie

Outils

Système de gestion de la qualité (QMS)

Outils de gestion de projet

Description du poste

Company Description

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.
Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.
In close collaboration with its clients and partners, Lesaffre employs 11,000 people in nearly 80 subsidiaries based in +50 countries.
Lesaffre achieves a turnover of 2.7 billion euros.

Job Description

Reporting to the Global Yeast Extract supply chain director and functionally to the corporate quality direction, the incumbent's main contributions will be to:

• Contribute to the strategy & development of the 2 BU’s by managing quality processes, projects, and food safety.
• Ensure all YE facilities quality systems are aligned and meeting the BUs needs.
• Interact directly with the Key Accounts and main customers, as the main point of contact for quality-related demands and issues.
• Ensure proper coordination with the different site quality managers and group quality direction.

His/her responsibilities will be focused on the following key topics:

• Quality assurance, including SOPs and GMPs
• Food Safety Plans
• QMS (Quality Management System)
• Supplier review and approval
• Traceability, recall, complaint management.

Key accountabilities will be to:

• Ensure consistency of the QA standards, procedures, and guidelines from the group Quality direction (GQD) across the different regions and entities producing YE for the BUs.
• Support customer questionnaires and questions whose topics are listed in the FAQ or Master files made available by the Group Quality Direction (GQD). Any new topics must be reported and taken care of by the GQD.
• Ensure close coordination with sites QA manager and GQD on new products development and specifications formalization. Shall have an active role in approving Key accounts and customers specifications, in coordination with Sales & Operations.
• Interact directly with the Key Accounts, global and regional, of the BUs as the main point of contact for quality-related demands and issues.
• Coordinate key accounts and customers visits globally, to ensure consistency across the regions in terms of feedback and action plans.
• Take charge of realizing and managing Quality Annual Review with the different regional and global teams, and deploying potential action plans.
• Establish, deploy and maintain “Customer Satisfaction” figures & KPI globally, including Quality complaints synthesis.
• Ensure the YE plant main quality objectives are correctly defined and tracked on a monthly, quarterly, and annual basis. Analyzes efficiency and establishes corrective action plan if needed, in coordination with sites QA, industrial teams, and GQD.
• Coordinate transversal projects in coordination with the QA regional teams.
• Participate in the selection of analyses and samples for the annual Contaminants Group study managed by the CQG.
• Establish, in coordination with Marketing, Sales and Operation departments, the necessary requirements for certification and audits globally.
• Deploy and maintain consistent change management guidelines across the organization.
• Be involved in the recruitment processes to choose the best candidate for vacancies at regional level.

Qualifications

Education

Master’s degree in Biological Sciences, Quality, Quality management. Biotechnology formal education or associated downstream processes is a plus.

Experience

- Min. 15 years of experience on quality management in B to B or preferably Food (liquid), in chemical, pharmaceutical or flavoring/ingredient industry.

- Experienced in a multicultural environment, with matrix management experience.

Knowledge

- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

- Knowledge of technical quality standards.

Technical Skills

Ability to work with mathematical concepts such as probability and statistical inference, fundamentals of plane, solid geometry and trigonometry, chemistry, enzymology science, chemical engineering knowledge (heat and fluid transfer, liquid-solid separation, evaporation and drying process).

Language skills

English and French.

Additional Information

30 to 40% of travel expected.