Global Technical Client Integration - English Speaker - Remote from France

TN France; France; À distance; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative company is seeking a Global Technical Client Integration specialist to provide essential technical support for client integration. This remote role requires strong communication skills and attention to detail, as you will collaborate with various teams to ensure successful implementation of tracking technology. Ideal candidates will have a degree in a relevant field and possess strong analytical skills. Join a dynamic team where your contributions will directly impact client satisfaction and operational success, all while enjoying the flexibility of remote work.

Qualifications

• Degree in a relevant field preferred, but entry-level candidates welcome.
• Strong analytical and communication skills are essential.

Responsabilités

• Provide technical support during client integration and manage objections.
• Test new features and maintain knowledge bases.

Connaissances

Technical Support

Client Relationship Management

Analytical Skills

Communication Skills

Attention to Detail

Formation

Degree in Computer Science

Information Systems Management

Outils

E-commerce Platforms

Description du poste

Social network you want to login/join with:

Global Technical Client Integration - English Speaker - Remote from France, fr

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Client:

Jobgether

Location:

fr, France

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

4a1d38458e93

Job Views:

1

Posted:

03.05.2025

Expiry Date:

17.06.2025

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Job Description:

Jobgether offers remote jobs globally, matching candidates to roles where they are most likely to succeed, and providing feedback on applications to help learning. We eliminate guesswork, application black holes, and recruiter ghosting in your job search.

We are seeking a Global Technical Client Integration for one of our clients, working remotely from France.

The role involves providing high-level technical support during client integration into our network, collaborating with marketing and technical teams to ensure successful implementation of tracking technology according to campaign specs. You will identify configuration issues, propose solutions, and manage client relationships effectively. Strong communication skills and attention to detail are essential for success in this dynamic role.

Accountabilities:

• Provide technical support and guidance during client integration.
• Identify configuration errors and suggest solutions to align with team goals.
• Manage objections related to non-compliant configurations and resolve them.
• Contribute to monthly team integration goals, with performance incentives.
• Review and validate team members' work before technical approval.
• Report bugs and technical issues, ensuring proper escalation.
• Maintain and update internal and external knowledge bases.
• Test new features to ensure quality standards are met.

Requirements:

• Degree in Computer Science, Information Systems Management, or related field (preferred).
• Entry-level candidates, internships, or apprenticeships are welcome.
• Fluent in English and French, both written and spoken.
• Strong analytical skills with a holistic perspective.
• Experience in customer service or relationship management is a plus.
• Familiarity with e-commerce platforms.
• Interest in improving work productivity and quality.
• Autonomy, proactive mindset, and team-working ability.
• Knowledge of and adherence to established processes.