Global Operations Coordinator — Medical & Security Support (Paris)

Crisis24; Paris; Sur place; EUR 42 000 - 63 000; Plein temps

Résumé du poste

Crisis24 in Paris is seeking a Global Operations Coordinator to support Medical and Security Assistance, delivering exceptional service in a fast-paced, international environment.

You will manage inbound/outbound calls, emails, and case work while coordinating with Medical Operations Specialists and external partners. Fluency in English and French is essential; additional languages are advantageous.

Qualifications

• Experience in Medical and Security Assistance, Insurance, contact centre or customer service is preferred.
• Fluency in English and French is required; additional language skills are a plus.

Responsabilités

• Manage Medical and Security Assistance / Emergency Response service delivery in an international setting.
• Handle inbound and outbound calls and emails; diary management and stakeholder liaison.

Connaissances

Customer service

English communication

French communication

Outils

Case management system

Description du poste

Crisis24 in Paris is seeking a Global Operations Coordinator to support Medical and Security Assistance, delivering exceptional service in a fast-paced, international environment.

You will manage inbound/outbound calls, emails, and case work while coordinating with Medical Operations Specialists and external partners. Fluency in English and French is essential; additional languages are advantageous.