Global Luxury Client Solutions Lead

TikTok; Paris; On-site; EUR 150,000 - 210,000; Full time

Job summary

TikTok is seeking a Head of Client Solutions in Paris to lead a high-impact team focused on Luxury advertisers. You will drive strategy, oversee campaigns, and grow partnerships with top luxury brands across multiple markets.

You will partner with product, measurement, and creative teams to deliver flawless execution, upsell revenue, and build a world-class client culture in a fast-paced, data-driven environment.

Qualifications

• Experience in digital marketing with a strong focus on Luxury advertising.
• Deep knowledge of the Luxury vertical.
• Ability to analyse data and extract actionable insights to assess and optimise campaign performance.
• Experience building relationships with decision-makers.
• Ability to troubleshoot and resolve complex issues through proper escalation processes.
• Proven experience managing or mentoring high-performing teams in account management, client solutions or sales roles, ideally across multiple markets.
• Professional proficiency in French to communicate with clients.

Responsibilities

• Lead, coach, and mentor a team of Client Solutions Managers, fostering a high-performance culture.
• Co-lead the Luxury vertical together with your Brand Partnerships Lead counterpart.
• Develop team capabilities in consultative, data-driven campaign strategy, performance analysis, and scaled user acquisition best practices.
• Provide ongoing guidance, feedback, and professional development opportunities to support career growth.
• Build scalable processes to enable the team to operate efficiently across three markets in a fast-growing environment.
• Develop deep expertise in TikTok's full funnel solutions and clearly articulate their value to Luxury clients.
• Maintain up-to-date knowledge of TikTok's measurement and attribution capabilities for apps, including MMP integrations, SKAdNetwork/AEM frameworks, incrementality and lift solutions.
• Consult with clients on full-funnel user acquisition, re-engagement and monetization strategies that drive ROAS, retention and LTV goals.
• Leverage data to identify gaming and app consumer trends, and develop actionable best practices, playbooks and case studies for client success.
• Partner with product, engineering, measurement, marketing science and creative operations teams to troubleshoot wider client issues, improve advertising offerings and support product innovation.
• Share vertical insights with internal teams and global Luxury counterparts to help shape advertising strategy, offering and product roadmaps.
• Support the team to conduct business reviews, strengthen client relationships and ensure successful campaign execution.
• Serve as a thought partner to leadership, identifying strategic priorities, growth opportunities and operational efficiencies for the Luxury vertical.
• Influence product and strategic company decision-making with data-driven insights and industry expertise.
• Proactively develop and deliver resources such as best practice guides, product implementation playbooks and creative strategies.
• Take initiative and operate with a high degree of autonomy in managing priorities and driving results across a multi-market region.

Skills

Luxury advertising

Data analysis

Client relationship management

Team mentoring

French language

Job description

TikTok is seeking a Head of Client Solutions in Paris to lead a high-impact team focused on Luxury advertisers. You will drive strategy, oversee campaigns, and grow partnerships with top luxury brands across multiple markets.

You will partner with product, measurement, and creative teams to deliver flawless execution, upsell revenue, and build a world-class client culture in a fast-paced, data-driven environment.