Global Learning and Development Expert (M/F) / Fixed-term contract

CMA CGM; Marseille; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global leader in shipping and logistics is seeking an experienced individual to join the Academy Shipping team in Marseille. This full-time role involves supporting business lines in skill development, managing training projects, and designing innovative learning solutions. Successful candidates will demonstrate strong interpersonal skills and proficiency in both French and English. Join us to contribute to the energy transition in shipping!

Qualifications

• Strong business expertise and interpersonal skills recognized by peers.
• Enjoy sharing knowledge and contributing to skill development.
• Comfortable managing complex situations across various topics.

Responsabilités

• Act as the contact point for Academy Shipping within the network.
• Develop a network to identify skill development needs.
• Contribute to complex training projects and ensure follow-up.
• Design and deliver learning solutions tailored to client needs.

Connaissances

Project management

Interpersonal skills

Network development

Training facilitation

Bilingual in French and English

Outils

Microsoft Office

Description du poste

Overview

Led by Rodolphe Saadé, the CMA CGM Group is a global leader in shipping and logistics, serving more than 420 ports on five continents. With its subsidiary CEVA Logistics and CMA CGM AIR CARGO, the Group offers a complete range of shipping, land, air, and logistics solutions. The Group is committed to the energy transition in shipping and aims to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group supports humanitarian crises with emergency responses and logistics expertise. Present in 160 countries with more than 400 offices and 750 warehouses, the Group employs over 155,000 people worldwide, including 4,000 in Marseille where its head office is located.

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This is a 4-month fixed-term contract based in our HO in Marseille.

Mission

Within the Academy Shipping, you are the key point of contact for the business lines within the Group’s Shipping agency network. You support them in defining their current skill development needs and in anticipating future requirements in the context of business transformations. You propose tailored training solutions and, when necessary, design innovative individual and collective learning solutions for technical business skills in your scope, with the support of instructional designers. Depending on your expertise, you may also facilitate some of these learning initiatives. You also contribute to the creation of a Group-wide Sales culture by developing common learning paths across the various entities of the Group. You work in close collaboration with the Learning teams (Deployment, Factory, and Digital Learning) for the design and implementation of these solutions.

What will you do?

• Act as the recognized entry point of the Academy Shipping for business functions within the network (Sales, Key Account Managers, Customer Service, etc.) for the domains under your responsibility.

• Develop a network within business lines to identify, understand, and anticipate needs at all levels.

• Listen, analyze, challenge, and structure the skill development needs of business lines in close collaboration with the HRBPs in your scope.

• Draft specifications and launch calls for tender in partnership with Procurement, and select providers in line with the Group’s price/quality standards.

• Contribute to project ownership and manage complex training projects, ensuring proper follow-up of design and production phases.

• With the support of instructional designers or external providers if needed, propose, design, and deliver learning solutions that meet your clients’ needs.

• Develop training content, including trainer’s guides, facilitator and participant materials.

• Prepare all communication materials required to market the created solutions.

• Identify, assess, train, and manage a network of internal (occasional in-house trainers) and external facilitators.

• Evaluate the impact of implemented learning solutions and ensure their continuous improvement.

• Ensure the availability of career/skill development paths for each job family within your scope.

Who are we looking for?

Your business expertise and interpersonal skills are well recognized by your peers. You enjoy sharing knowledge and contributing to the development of skills and capabilities. You continuously expand your network and are comfortable managing complex situations at all levels and across a variety of topics. You are a team player and thrive in a project-based environment. The solutions you design are innovative, pragmatic, and client-focused. You are proficient in Microsoft Office, fluent in both written and spoken French and English, and able to facilitate training sessions in both languages.

We offer you a full-time assignment within the Academy Shipping to cover for a medical leave.

Come along on CMA CGM’s adventure !