Global Communications & Change Management Specialist

Job Description

The DCR Digital team, part of the End-to-End Digital Customer Relationship (E2E DCR) within Schneider Digital, is on a mission to revolutionize the customer and employee digital experience.

We aim to drive growth, foster customer loyalty, and establish Schneider Electric as the digital experience of choice.

We are seeking a Global Communications & Change Management Specialist.

Join our Digital Customer Relationship (DCR) team as a Global Communications & Change Management Specialist. You will play a key role in shaping and delivering both internal and external communication strategies to drive awareness, engagement, and adoption of our core digital applications used by frontline employees and customers worldwide.

Your main responsibilities:

• Internal Communication:
  • Support the creation and execution of communication plans for global initiatives within the DCR scope.
  • Develop and disseminate multi-channel communications, including newsletters, internal updates, and content for digital platforms.
  • Partner with regional teams to localize and tailor messages for maximum impact.
  • Create engaging content such as presentations, videos, infographics, and blog posts, ensuring alignment with Schneider Electric's brand guidelines.
  • Measure and analyze internal communication effectiveness using engagement metrics.
• Change Management Support:
  • Support change management efforts aimed at boosting awareness and adoption of core applications.
  • Assist in organizing training materials, toolkits, and webinars for employees and customers.
  • Monitor feedback and adoption data to identify opportunities for continuous improvement.

Your profile:

• Bachelor's degree from business school (or other similar marketing and communications, or general management education).
• First experience in Marketing and/or Communications preferably in the digital field.
• Strong communicator with a passion for digital transformation and customer-centric innovation.
• Writing skills, video editing skills, Microsoft 365 and presentation development skills, and proficiency with computer graphics software.
• Excellent written and verbal communication skills in English.
• Outstanding time management and proactive, ambitious, willing to learn, open, flexible, and passionate about communications.
• Proficiency in Microsoft Office Suite and basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite, or video editing software is a plus).
• Proactive attitude and eagerness to grow in a global, purpose-driven company.
• Familiarity with change management principles, communication planning, or stakeholder engagement is a plus.
• Demonstrated interest in change management through coursework, certifications (e.g., Prosci Change Management Foundations, ACMP Change Management Micro-Certifications), or hands-on experience.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue + 13% organic growth 150,000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.