Global Client Experience & Logistics Coordinator

Sothebys; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Equal opportunity employer

Résumé du poste

Sotheby's in Paris seeks a Client Experience Coordinator to support clients through the post-sale process. You will ensure timely and professional handling of post-sale actions while delivering high-quality service.

The ideal candidate has over 3 years of experience, strong communication skills, and knowledge of logistics. Proficiency in SAP and Freshdesk is desirable. Join Sotheby's to be part of a global leader in the art market.

Qualifications

• At least 3+ years of related work experience.
• Excellent client service skills with demonstrated capability.
• Capability to learn quickly and apply knowledge.
• Comfortable in a fast-paced and deadline-driven environment.

Responsabilités

• Ensure all post-sale actions and SLAs are met.
• Process and allocate incoming shipping payments.
• Arrange shipping and logistics for outbound property.
• Communicate with clients effectively and professionally.

Connaissances

Professional English (spoken and written)

Client service skills

Attention to detail

Problem-solving skills

Logistics knowledge

Microsoft Office proficiency

Outils

SAP

Freshdesk

Description du poste

Sotheby's in Paris seeks a Client Experience Coordinator to support clients through the post-sale process. You will ensure timely and professional handling of post-sale actions while delivering high-quality service.

The ideal candidate has over 3 years of experience, strong communication skills, and knowledge of logistics. Proficiency in SAP and Freshdesk is desirable. Join Sotheby's to be part of a global leader in the art market.