Global Care Team

Wellthy; Paris; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An innovative firm is seeking passionate individuals to join their Care Team. This remote opportunity focuses on helping families navigate caregiving complexities, ensuring they receive the support they need. As a Care Coordinator or Care Adviser, you will play a crucial role in managing care logistics, building relationships, and providing high-quality service. The ideal candidates will thrive in a fast-paced environment and possess strong research and problem-solving skills. Join a team that values diverse backgrounds and perspectives, and contribute to a mission that truly makes a difference in people's lives.

Qualifications

• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Background in healthcare or care management is preferred.

Responsabilités

• Support families by managing logistics of care and developing comprehensive care plans.
• Conduct research and complete care-related tasks efficiently.

Connaissances

Research Skills

Problem-Solving Skills

Flexibility

Creativity

Ability to Manage Multiple Tasks

Formation

Background in Healthcare

Experience in Social Work

Experience in Care Management

Description du poste

Why Wellthy is for you! At Wellthy we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and wellbeing of their loved ones.

We're building that world with an exceptional team dedicated to helping people and families manage, navigate, and access quality care with a strong emphasis on complex care. This often includes senior care, childcare, and support for individuals with chronic conditions.

At Wellthy we merge unparalleled care expertise with agile tech-powered products. We partner with leading companies, including more than 30 Fortune 500 companies, to support the care needs of their workforces globally. We also collaborate with health plans to provide comprehensive care support for their members.

We're evolving and expanding the market category for care and we're looking for responsive, collaborative, curious, and purposeful colleagues to join us.

Interested in Joining Our Care Team

We are always looking for talented individuals to join our Care Team at Wellthy. If you are passionate about helping families navigate the complexities of caregiving, we encourage you to submit your application and introduce yourself. While we may not have an immediate opening, we continuously review candidates for future opportunities.

Our Care Coordinators are the primary point of contact for Wellthy families across the US, guiding them through the complexities of caregiving. Their role focuses on supporting families by managing the logistics of care, building strong relationships, and prioritizing their unique care needs. Acting with a sense of urgency, they develop comprehensive care plans and oversee the ongoing needs of families with a thoughtful and proactive approach. Whether coordinating medical appointments, researching providers, tracking medications, managing medical bills, or assisting with insurance and facility vetting, they provide deep consistent support throughout every step of the caregiving process. In collaboration with Care Advisers, the Care Coordinators ensure seamless high-quality service, relieving families of the administrative burdens of caregiving so they can focus on what matters most: their loved ones.

Our Care Advisers play a vital role in supporting Wellthy's Care Coordinators by executing care-related tasks with precision and efficiency. While not a direct point of contact for families, they work behind the scenes to ensure our members' caregiving needs are met seamlessly. Their responsibilities include conducting research, completing tasks, and delivering high-quality results for our members. Over time, our Care Advisers have the opportunity to grow within the role and opt into specialized teams based on interests, experience, and performance.

Location

This is a remote global opportunity. We are looking for candidates located in the below locations:

• France
• Ireland
• United Kingdom
• India

Qualifications

It is important to note that you will need the ability to work in a fast-paced environment, be flexible, creative, and be comfortable in knowing that we are constantly evolving.

Preferred but not mandatory qualifications:

• Background in healthcare, social work, or care management
• Experience navigating insurance, medical billing, or caregiving logistics
• Strong research and problem-solving skills
• Ability to manage multiple tasks efficiently

Fluency in any of the below languages is desirable:

Role Requirements

To work remotely, you must have a strong internet connection, a quiet space to take calls, and a professional (distraction-free) environment.

• Private with secure (not public) internet and phone access.
• Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating.
• Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space.

Location Restrictions:

This is a fully remote position open to global candidates except in locations where we are unable to provide employment due to local labor laws or business restrictions.

What's Next

We encourage you to apply for this position by clicking the apply button on the job posting and attaching your resume. We understand that there is no perfect candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you're encouraged and even excited by that to get started with our process.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law.