Gestionnaire des Services Généraux H/F

Egis; Strasbourg; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

Egis recherche un gestionnaire des services dynamiques pour superviser l'exploitation des services dans la région Grand Est. Vous serez responsable de la gestion opérationnelle, de la performance et de la sécurité tout en garantissant la satisfaction des utilisateurs. Rejoignez une équipe engagée où votre rôle est central pour le succès des opérations, avec des possibilités d'avancement à travers la mobilité interne.

Prestations

Télétravail selon la politique de l’entreprise

Avantages sociaux

Qualifications

• Expérience de 2 ans minimum dans un poste similaire.
• Diplôme en gestion d'entreprise ou première expérience.
• Esprit de service, rigueur et compétences interpersonnelles.

Responsabilités

• Gestion opérationnelle des services pour les occupants.
• Suivi des tickets et préparation de rapports.
• Gestion de la maintenance corrective et préventive.

Connaissances

Service client

Rigueur

Proactivité

Compétences interpersonnelles

Organisations

Formation

Diplôme en gestion des services

Outils

Excel

Outlook

Word

OneNote

Description du poste

About Us

About the Role

Within a dynamic and passionate team, directly reporting to the Regional General Services Officer, you will assist with the full range of services deployed across various buildings in the Grand Est region.

You will have the opportunity to fully engage in an ambitious team project.

As such, you will participate in the following missions:

• Operational management of services for occupants and the company across the sites in the region
  • Ticketing follow-up
  • Schedule monitoring
  • Contradictory site inspections (with service providers)
  • Documentary follow-up
• Performance monitoring of the services offered
  • Note-taking and report preparation
  • Dashboard monitoring
• Operational management of Security/Safety
  • Documentary follow-up
• Monitoring regulatory controls
  • Dashboard monitoring
• Management of corrective and preventive maintenance
  • Site visits with creation of tickets for corrective actions if necessary
• Monitoring action plans following audits
• Updating and monitoring procedures
• Management of communication supports (display, regulations…)

What do we need from you

Your background?

• Experience in a similar position of at least 2 years or a degree in business management/general services + first experience.

Your assets?

• A service-oriented mindset, rigor, and interpersonal skills are essential assets.
• Proactivity, organizational capacity, and the ability to manage priorities.
• Being proactive, versatile, and enjoying diverse tasks.
• Commitment to user satisfaction.
• Proficiency in IT tools (Excel, Internet, OneNote, Outlook, Word).
• Driving license B (travel required)

What are the benefits of joining us?

Egis offers an attractive salary and opportunities for advancement through internal mobility within the group.

• Salary
• Remote work according to company policy
• Social benefits