Gestionnaire contrat location VL / LCD (H/F)

AKKION RECRUITMENT; Roissy-en-France; Sur place; EUR 60 000 - 80 000; Temps partiel

Résumé du poste

Une agence de recrutement spécialisée recherche un Gestionnaire de contrat pour la location VL / LCD à Roissy-en-France. Vous serez chargé de la gestion des dossiers de location et devrez démontrer une bonne expérience en gestion administrative et en relations clients. Un Bac à Bac+2 en Commerce ou Administration est requis, ainsi qu'une maîtrise des outils informatiques. Ce poste est temporaire pour une durée de 5 mois avec un contrat de 35 heures par semaine.

Qualifications

• Expérience en gestion administrative et relations clients souhaitée.
• Capacité à gérer des situations variées et à communiquer efficacement.
• Connaissance du secteur de la location de véhicules est un plus.

Responsabilités

• Assembler les dossiers LCD dans l'outil de gestion.
• Surveiller l'acceptation des dossiers.
• Traiter les paiements en collaboration avec les équipes concernées.
• Assister les clients avec les résiliations de contrats.
• Gérer les modifications de contrats pour LCD.

Connaissances

Orientation client

Rigueur

Réactivité

Formation

BAC à Bac+2 en Commerce ou Administration

Outils

MS Office

ERP

Description du poste

Gestionnaire contrat location VL / LCD (H/F)

Location VL / LCD Contract Manager (M/F) - Roissy-en-France (95)

Job Offer No. 196GZMJ

Akkion Recruitment, a key player in Human Resources specialized in high value-added roles, is recruiting for its client, the European leader in automotive financing services, a subsidiary of the second-largest global automaker. We are seeking a Contract Manager for VL / LCD rentals (M/F).

The ideal candidate will have proven experience in administrative management and customer relations, preferably with a sensitivity to vehicle rental sector (short-term rentals). You should demonstrate the ability to handle short-term rental files (LCD).

Reporting to the Fleet Management Department, with a strong understanding of customer satisfaction issues, you will show efficiency and autonomy in your main tasks and responsibilities:

1. Assembling LCD files in the management tool
2. Monitoring the acceptance of files
3. Processing payments in collaboration with relevant teams
4. Assisting clients with contract terminations (theft, damage)
5. Managing contract modifications for LCD

With a team-oriented mindset and excellent communication skills, you will regularly update your hierarchy on file progress and raise alerts in case of particular events.

Educational background: BAC to Bac+2 (Commerce, Business Relations, Technical Sales, Administrative Management, Commercial Management, Accounting, Insurance, Banking, etc.).

You should have substantial experience in commercial relations and accounting management with professional clients. You are detail-oriented, capable of handling various situations and interlocutors, and comfortable with IT tools (MS Office, GED, ERP).

Type of contract

Temporary - 5 months

Working hours

35 hours/week, Daytime

Salary

• Dependent on experience

Travel requirements

None

Desired profile

Experience

• Beginner accepted

Professional soft skills

• Customer service orientation
• Rigor and precision
• Reactivity

Additional information

• Industry sector: Temporary employment agency activities

Employer

Small team (1-2 employees)

Mme Mélanie Rousseau

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