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An innovative biopharmaceutical company is seeking passionate individuals to join their team. This role focuses on delivering exceptional customer service and managing client relationships, ensuring that clients' needs and expectations are met with high standards. The company is committed to creating a supportive and inclusive culture where employees can thrive both professionally and personally. If you're looking to make a meaningful impact and grow in your career, this opportunity offers the chance to work in a collaborative environment dedicated to advancing rare disease medicine.
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't go, challenging the status quo, and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.
Our commitment and care for patients extend to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth so employees can thrive in all areas of their lives in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends, and children to work.
If you want to have a meaningful impact, do the best work of your career, and grow a lot both professionally and personally, come join our team.
Ultra focused: Work together to fearlessly uncover new possibilities.
This role typically requires that the majority of the work be conducted onsite.
Profile:
Full-time employees across the globe enjoy a range of benefits including, but not limited to:
Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at.
See our CCPA Employee and Applicant Privacy Notice.
Important Legal Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us may be directed to:
Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients.