German speaking Customer Specialist roles in Greece (Work from Home)

NordicJobsWorldwide.com; France; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a Customer Support Specialist to assist customers with inquiries for well-known international brands. This role involves communicating with customers primarily in German and requires strong problem-solving and communication skills. The position offers comprehensive training, and for those relocating to Greece, benefits include paid travel arrangements and accommodation support. Candidates should be empathetic and patient, with a readiness to work in shifts.

Prestations

Paid airplane tickets

4 weeks of free accommodation

Private medical insurance

Career growth opportunities

Work from home option

Company events and employee discounts

Qualifications

• C2 level in German and good command of English required.
• Excellent communication and problem-solving skills.
• Must be patient and empathetic towards customers.
• Ability to use basic computer tools effectively.
• Willingness to work rotating shifts.

Responsabilités

• Handle customer inquiries efficiently via phone, email, and chat.
• Provide clear solutions and troubleshooting assistance.
• Maintain accurate records of customer interactions.
• Utilize internal tools to manage customer requests.
• Ensure a positive customer experience in every interaction.

Connaissances

C2 German

Good English skills

Great communication

Problem-solving abilities

Patience

Empathy

Team-oriented mindset

Basic computer skills

Multitasking

Description du poste

As a Customer Support Specialist, you’ll handle customer inquiries and offer solutions in a professional, caring, and efficient way for international well-known brands. You’ll receive full training and ongoing support to make sure you feel confident and ready to help customers succeed.

What you’ll do:

• Communicate with customers in German via phone, email, and chat.
• Listen to their questions and provide helpful answers or simple troubleshooting.
• Keep accurate records of each interaction.
• Use internal tools and software to manage requests.
• Ensure a positive and friendly customer experience every time.

👤 What We’re Looking For

• C2 German and good English skills.
• Great communication and problem-solving abilities.
• Patience, empathy, and a team-oriented mindset.
• Comfortable using basic computer tools and multitasking.
• Willingness to work in rotating shifts (morning/evening).
• Must be based in Greece or willing to relocate.

🌟 What’s Offered

If relocating to Greece:

• Paid airplane tickets and airport taxi on arrival.
• 4 weeks of free accommodation plus help finding long-term housing.
• Full administrative support (social security, tax number, bank account, etc.).

For everyone:

• Paid training and full onboarding.
• Private medical insurance and access to an in-house doctor.
• Career growth and promotion opportunities.
• Work from home anywhere in Greece!
• International work environment with colleagues from all over the world.
• Company events, team activities, and exclusive employee discounts across Greece.

🌍 About Us – Multilingual Jobs Worldwide

We are a leading recruitment agency connecting multilingual talent with exciting job opportunities around the globe. With a network of 400+ partners in over 40 countries, we’ve helped more than 5,400 candidates find their dream international job.