German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Strasbourg; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading consultancy is seeking German-speaking Customer Support Advisors for remote work in Portugal. This role focuses on providing inbound assistance to drivers, requiring excellent communication skills and the ability to work under pressure. Full relocation support, health insurance, and paid training are included, ensuring a comprehensive package for successful candidates.

Prestations

Relocation support (flight + accommodation)

Health insurance

Paid training and career development

Meal card (7.23/day)

Transport allowance (20/month)

Qualifications

• Native German speaker with B2 level English.
• Customer service experience is a plus, but not required.
• Able to work on rotating shifts (40 hours/week, 24/7).

Responsabilités

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and coordinate basic support.
• Communicate calmly and helpfully in emergency situations.

Connaissances

Calm under pressure

Friendly communication

Customer service experience

Description du poste

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.

Apply now: [e-mail]
WhatsApp: [phone]