GenO Cloud Adoption Manager France

Oracle; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading technology company in Paris seeks a GenO Cloud Adoption Manager to ensure successful customer onboarding and cloud adoption. Candidates should have a relevant degree and a customer-focused attitude, along with strong collaboration and problem-solving skills. The company offers extensive professional development and a supportive work environment.

Prestations

Significant investment in professional development

Fun, flexible work environment

Competitive pay and excellent benefits

Qualifications

• Relevant coursework or experience in Project Management, Business, or IT.
• 0-2 years of work experience.
• Customer-facing work experience is a plus.

Responsabilités

• Ensure a quick and smooth customer account activation.
• Monitor and review the adoption plan with the customer.
• Identify and escalate new business opportunities.
• Remove barriers to ensure rapid ticket resolution.
• Act as a customer advocate for product features.

Connaissances

Problem-solving

Listening

Collaboration

Customer advocacy

Formation

BA/BS degree in a relevant field

Description du poste

Are you passionate about changing lives through technology?

Generation Oracle (GenO) is Oracle’s new career development initiative, focused on identifying and advancing early-in-career and returning talent through a tailored Sales, Solution Engineering, and Consulting program. GenO offers learning, continuous development, and clear, accessible career paths, while providing opportunities to influence and help steer our business into the future.

Join us as a GenO Cloud Adoption Manager

This team of Cloud Adoption Managers plays a pivotal role in ensuring our clients receive world-class guidance and support on their journey of Oracle Cloud Adoption.

We understand that sometimes people may hesitate to apply if they think they can't meet every requirement. If you are excited about this opportunity and believe you can do most of what we are looking for, we encourage you to apply. You might be exactly what we need!

What you will do:

• Ensure a quick and smooth customer account activation, providing relevant knowledge for early use.
• Monitor and review the adoption plan with the customer to ensure progress aligns with expectations, facilitate ROI, ensure success during critical stages (e.g., Go Live), and provide long-term support.
• Identify and escalate new business opportunities.
• Share relevant information and connect customers with Oracle activities to stimulate interest.
• Remove barriers: ensure support tickets are resolved rapidly by engaging relevant teams, defend customer interests, and develop resolution plans for structural problems affecting Oracle Cloud usage.
• Act as a customer advocate for product features and requirements.

What you will bring:

• BA/BS degree (or higher) in a relevant field.
• Relevant coursework or experience in Project Management, Business, or IT.
• Problem-solving, task planning, and delegation skills.
• Passion for IT and technology.
• Listening and coordination skills.
• An energetic, sociable person focused on customers, constantly seeking to anticipate their needs with advice, training, or methodology.
• Ability to understand customers' business requirements and their definition of success.
• Strong collaboration and networking skills, with the ability to work effectively in teams.
• 0-2 years of work experience, creativity, and passion to join the team, working professionally and competently.
• Customer-facing work experience is a plus.

What we’ll give you:

• Significant investment in your professional development through training and access to a network of resources and leaders at Oracle.
• Opportunities to engage with a variety of customers across multiple areas.
• Fun, flexible work environment supporting work-life balance.
• An inclusive, multicultural community that values new perspectives.
• Competitive pay and excellent benefits to support your success.

Career Level - IC1